Donor Information Associate 3

SUMMARY:

RTI Surgical (RTI) is a global industry-leading contract development and manufacturing organization (CDMO) in regenerative medicine. As the only regenerative medicine company that offers a differentiated portfolio of allograft and xenograft biomaterials at scale, RTI provides customers across a diverse set of market segments with leading-edge expertise, scale, and flexibility across end-to-end services including design, development, regulatory support, verification and validation, manufacturing, and supply chain management. RTI is headquartered in Alachua, FL, and has manufacturing facilities in West Lafayette, Indiana and Neunkirchen, Germany.

RTI is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on five key values:

• Accountable: We own our actions and decisions.
• Agile: We embrace change to stay ahead of the curve and evolve to drive innovation and growth. 
• Growth Mindset: We embrace challenges as opportunities for continuous learning.
• Customer-Centric: We prioritize customers at every touch point. 
• Inclusive: We thrive on the richness of our diversity and ensure every voice is heard, respected, and celebrated. 

At RTI Surgical, we are committed to fostering an inclusive workplace where we embrace the richness of our diversity and ensure that every voice is heard, respected, and celebrated. We believe that by embracing diversity and promoting inclusivity, we not only uphold our values but also strengthen our position as the CDMO of Choice in regenerative medicine solutions. We recognize that cultivating a growth mindset is essential to our success, and we are dedicated to continuous learning and improvement in our diversity, equity, and inclusion efforts. Through accountability and action, we strive to create an environment where individuals can thrive, innovate, and contribute their unique perspectives to drive our collective success.

Montagu Private Equity (“Montagu”), a leading European private equity firm, acquired RTI in 2020 and has supported the transformation of the company to its next level of potential.

While this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. RTI Surgical, Inc. reserves the right to revise the job or require that other or different tasks are performed when circumstances warrant (i.e., emergencies, changes in personnel or staffing, workload, or technical developments).

RESPONSIBILITIES

• Makes recommendations with a focus on maximizing the quality and cost efficiency of services as a subject matter expert
• Utilizes vast medical knowledge to determine donor eligibility
• Works with external partners to obtain complete and accurate medical chart information
• Analyzes and organizes confidential medical information systems consisting of detailed paper and electronic medical records with high level of accuracy
• Manages donor medical records and databases for statistical reports
• Performs quality reviews of work within the department and assists with educating and training of other associates
• Completes training as coordinator, first review, second review, and one other role
• Ensures donor medical records are complete, accurate, and confidential
• Locates, prints, scans and organizes paper and electronic medical charts with high accuracy
• Verifies information within the medical charts and assists with archiving of records
• Maintains department inbox
• Mentors less-experienced team members
• Other duties as assigned

REQUIREMENTS:

Education

• Associate degree*
• Bachelor's degree, preferred 

Experience

• 6 or more years chart reviewing experience
• 5 years of industry experience, preferred
• *Additional experience may be substituted for educational requirements

Certification

• CTBS, preferred
• Lean Six Sigma, preferred  

Skills 

• High attention to detail
• Excellent written and verbal communication
• Microsoft Office Suite
• Digital Chart Software 
• Confidentiality 

Travel 

Safety: 

Physical Requirement 

• Move or lift objects up to 25 pounds
• Frequent (>75%) stationary position (standing or sitting) while utilizing digital displays
• Frequent (>75% fine manipulation using hands and fingers (typing, opening, writing, clicking, paper sorting, etc.)

Working Environment

• Onsite: Office environment with assigned workstation
• Remote positions only: Home office environment with minimum distractions