Offer summary
Qualifications:
Bachelor’s degree in Business or related field preferred., Experience in customer service, ideally financial services., Desirable experience with chat-based interactions., Proficient in Microsoft Office Suite., Familiarity with mortgage lending is a plus..
Key responsabilities:
- Handle incoming chat enquiries from customers.
- Execute ad hoc administrative tasks as assigned.
- Assist Australian RMs with rate reviews.
- Ensure adherence to quality standards in interactions.
- Collaborate with team for efficient workflows.