Salesforce QA Engineer

Job Description:

We're looking for a QA Engineer to join our Salesforce team! This is a hands-on position which will require gaining deep knowledge of Salesforce instance which supports Marketing, Sales, Customer Support, Customer Success, Billing, and many more teams. Working collaboratively with Business Systems, you will be responsible for test plans creation and test strategies to ensure the high quality of Phreesia’s products in an Agile development environment.

If you are passionate about testing and love to push the limits of software to ensure customer requirements are met, this could be a great opportunity for you!

What You'll Do:

• Create/execute manual testing scripts for Salesforce apps using Agile Scrum methodology.
• Participate in the full range of testing activities in sprints.
• Work with PMs to ensure that adequate test coverage exists for new product features, test results are recorded and analysed, and defects are logged and mapped back to stories.
• Document / review / prioritize bug reports and other test results.
• Work with PM and tech team to determine client issues when escalated to Software Engineering team.
• Document and track test artifacts in applications like Jira
• Perform various testing types including Functional, Integration/Data Migration, End to End, Smoke/Regression.
• Work with Automation team to identify and prioritize Regression cases.

What You'll Bring:

• At least 2+years of Salesforce Sales Cloud & Service Cloud testing experience required.
• Expert in user-oriented testing and other testing types: Functionality, usability, scenario testing, performance.
• Role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Strong problem solving and analytical skills and able to test complex technical requirements.
• Strong hands-on experience in writing detailed test cases, creating test data, test execution, and creating defects.
• Strong understanding of QA methodologies, verification, and validation processes.
• Familiarity with Agile testing methodologies.
• Ability to multi-task, shift gears quickly, work independently and collaboratively, adapt easily to shifting priorities, process changes, schedule changes, learn new systems.
• Track record of meeting deadlines and delivering high quality results.

Who We Are:

At Phreesia, we’re looking for smart and passionate people to help drive our mission of making care easier every day. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a seven-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index for the past three years. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!