Manager, Training Delivery - SIEM Specialty (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for highly motivated, self-driven, training managers dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.  In this role, you will lead experienced instructors in the design and delivery of training across all CrowdStrike technologies, but will specialize on “all things SIEM”.  You’ll work with one of the premier endpoint security technologies and incident response teams in the world, carrying the lessons of the field to a classroom environment.

Am I an Instructor Manager Candidate?

• Do you have an endpoint security, Incident Response and/or Information Security background with a heavy emphasis on SEIM product use?

• Are you an effective leader, able to motivate a team of instructors while providing constructive guidance and feedback?

• Are you able to think outside the box with respect to new ways to deliver training and enable customers with emerging technologies?

• Can you effectively communicate complicated topics to an audience with a wide variety of skills? 

• Can you tell a story with a point, using the elements of the story to cement the knowledge?

What You'll Do:

• Lead the design, implementation, and delivery of CrowdStrike Training offerings, including sales enablement, reporting, and metrics.

• Oversee the day-to-day operations of a portion of the overall training delivery.  This will include active management of several instructors.

• Act as a subject matter expert on “all things training” with respect to our SIEM products.  This will include advising on the design and revision of our current course as well as any new courses that are to be developed.  

• Must be able to effectively communicate at all levels (executive leadership and technical support teams) within CrowdStrike.

• Create and maintain operations, management, and ad hoc reports to monitor the performance of the training delivery group.

• Work with sales teams to scope new customer engagements, including presentations to customers and making recommendations on our training content. 

What You’ll Need:

• Minimum of 3 years experience in a Leadership role.  

• Minimum of 3 years experience managing and developing technical training material.

• Minimum or 3 years experience with SIEM technologies to include developing and delivering training on use and best practices.

• Experience teaching technical topics to a wide variety of audiences, from desktop support technicians to IT managers and executives.

• Professional client-facing demeanor, comfortable in the machine room and the board room.

• Strong, clear verbal and written communication skills.

• Capable of completing tasks on time with minimal supervision.

• Desire to grow and expand both technical and soft skills.

• Project management skills.

• Ability to foster a positive work environment and attitude.

• Ability to travel on occasion.

Bonus Points:

• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy

• Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists

• Intelligence: experience conducting cyber threat analysis of targeted threat actors, using an established analytic model to produce FINTEL and/or technical output

• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise.

• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and experience performing network operations.

• Some programming/scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and/or .NET would be a plus. Strong text editor preference a must.

#LI-REMOTE

#LI-JC3

Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards

• Competitive vacation and flexible working arrangements 

• Comprehensive and inclusive health benefits

• Physical and mental wellness programs

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Offices with stocked kitchens when you need to fuel innovation and collaboration

Right to Work