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Sr Engineer - Projects and field support at 75F APAC

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

B.E./B.Tech/ MS/MTech from a reputed university, 5-8 years of relevant work experience, Experience in HVAC industry, 3+ years of people management responsibility, Familiar with industry-standard CRM.

Key responsabilities:

Complete projects end-to-end on schedule
Coordinate with customers and OEM partners
Set up pre and post-sales support infrastructure
Create infrastructure for pre-sales site surveys
Build a service sales team for existing clients

75F SME https://www.75f.io/

51 - 200 Employees

See more 75F offers

Job description

Your missions

About 75F

75F is a global leader in IoT-based Building Automation & Energy Efficiency solutions for commercial buildings. We are headquartered in the US, with offices across India, Singapore, and the Middle East. Our investors, led by Bill Gates’s breakthrough energy ventures, include some of the most prominent names in climate and technology. As a result of our dedicated efforts towards climate action, 75F has earned recognition, securing a spot on the global cleantech 100 list for the second consecutive year in 2022.

In 2016, 75F ventured into India, and in 2019, we entered the Singapore market. We have made significant inroads, emerging as a prominent player in the APAC region, and secured pivotal clients like Flipkart, Mercedes Benz, WeWork, and Adobe. Our Strategic Partnerships with Tata Power and Singapore Power have spread the message of energy efficiency, climate tech & better automation through IoT, ML, AI, wireless technology & the power of the Cloud. Through these partnerships, the company has earned the trust of several customers of repute such as Hiranandani Hospital, Dmall, Spar and Fern Meluha in India and Singapore Institute of Technology, Labrador Real Estate, Instant Group, DBS Bank, Amex in Singapore.

Our cutting-edge technology and exceptional results have garnered numerous awards, including recognition from entities like Clean Energy Trust, Bloomberg NEF, Cleantech 100, Realty+ Prop-Tech Brand of the Year 2022-2023 & 2024, ESG Award Customer Excellence 2023, Frost & Sullivan APAC Smart Energy Management Technology Leadership Award 2021, CMO Asia 2022 Most Preferred Brand in Real Estate: HVAC and National Energy Efficiency Innovation Award by Ministry of Power 2023.

We are looking for passionate individuals who are committed not just to personal growth but are passionate about solving some of the world’s toughest challenges. Opportunities exist for working across the various locations and across functions that the Company is present in. Continuing education is valued. We prize extreme ownership and tenacity above all other things. Finally, we believe we can’t build a new future for the planet without first building a diverse and inclusive team so we hire the best candidates we can based on an evaluation of their potential, not just their experience.

Role: Sr Engineer - Projects and field support

Work Location: Ahmedabad

Experience – 5-8 years

Responsibilities

Completion of projects end to end – Finalization of the vendor, completion of the installation as per deadline, and coordination with customer and OEM partners.
This role needs extensive travel across Gujrat and some parts of the western region.
Develop new partners for installation, commissioning and site survey.
Set up the pre and post-sales customer support infrastructure. Will include call logging, escalation, deployment of in-house & outsourced engineers in the field, call closure, and monitoring of customer SLAs.
Set up post-sales tech support infrastructure. Will include in-depth troubleshooting on 75F hardware & software platforms, Root Cause Analysis reporting, reference library & training tools, remote installations etc.
Create infrastructure for providing pre-sales support for site surveys, and audits & assist in project proposals.
Build a service sales team for selling value-added services to the existing client base.
Responsible for customer and vendor interactions.
Responsible for Site Visit and Site Coordination. To be involved and carry out planning, execution and updates for all daily on-site work.
Work with project engineers to submit proposals and implement technology solutions to improve HVAC efficiency.
Maintain and improve the CSAT score.

Required Knowledge/Skills, Education, and Experience

B.E./B.Tech/ MS/MTech from a reputed university.
Should have 3+ years of relevant work experience.
Should have worked with the HVAC industries for the majority of his/her career.
Should have had people responsibility for at least 3 years.
Should have had P&L responsibility for at least 3 years.
Should have a channel as well as Enterprise experience.
Should have worked with large Indian or multinational organizations.
Should have a proven track record of delivering targets consistently.
Should be familiar with industry-standard CRM/equivalent.

Benefits:

American MNC culture
Attractive Compensation & Benefits structure and Sales Incentive
Possibility of being placed in different regions where the Company has a direct presence (Singapore, India, Dubai, USA)
Engagement & Recreation, Continuing Education budget.
Being a part of one of the world’s leading Climate Tech companies & working with a team of 200 passionate disruptors.

Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent, that is highly engaged and eager to innovate.

75F Culture Canvas :