IT Asset Management Analyst

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Key Accountabilities

• Develop and implement effective IT asset management strategies, policies, and procedures to ensure accurate tracking, inventory management, and optimization of IT assets.
• Conduct regular IT asset audits and assessments to identify potential risks, compliance issues, and areas for improvement.
• Maintain a comprehensive inventory of all hardware, software, licenses, and associated documentation, ensuring accurate and up-to-date asset data.
• Collaborate with various stakeholders, including IT teams, procurement, finance, and vendors, to manage the acquisition, deployment, and retirement of IT assets.
• Monitor and track software licenses, maintenance agreements, and service contracts to ensure compliance with licensing terms and optimize software usage.
• Provide recommendations on IT asset procurement, disposal, and contract renewals based on analysis and evaluations of product usage and vendors' offerings.
• Identify opportunities for cost optimization and process improvements within the IT asset lifecycle, such as standardization, license consolidation, and elimination of redundant assets.
• Assist in developing and maintaining vendor relationships, negotiating contracts, and ensuring adherence to contractual agreements and service level agreements.
• Keep abreast of industry best practices and emerging trends in IT asset management to provide recommendations that enhance the organization's overall IT strategy.

Skills

• Strong knowledge of IT asset management concepts, methodologies, and industry standards.
• Open minded and ready to learn and absorb new things.
• Excellent problem-solving skills
• Customer focused approach to work; excellent customer service skills
• Experience in working with Incident / Service Requests.
• Basic experience in desktop support and operations, including PC and User support.
• Basic experience in troubleshooting PC OS, Software, and PC accessories
• Ability to handle multiple tasks concurrently.
• Basic Knowledge of ITIL processes.
• Strong verbal and written communication skills required. Ability to effectively communicate with all levels of personnel.
• Must work well in a team environment.
• Proficient in using IT asset management tools and software.
• Excellent analytical and problem-solving skills, with the ability to analyze asset data, identify patterns, and recommend optimizations.
• Solid understanding of IT procurement processes and contract management.
• Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.