Offer summary
Qualifications:
Grade 12 or equivalent (Essential), Degree/diploma (Desirable), 2 years call centre or 1 year compliance experience, Knowledge of compliance regulations, Understanding and speaking of English and Shona or Chichewa.
Key responsabilities:
- Process email alerts for watchlist hits
- Conduct due diligence on compliance alerts
- Provide world class customer service to queries
- Liaise with Forensics and AML teams on true hits
- Monitor own targets and participate in performance reviews