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Collections Specialist with Dutch

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Łódź (PL)

Offer summary

Qualifications:

2-3 years of experience in Collections, Fluent in English and Dutch, Work experience in SAP system, Background in Finance, Economics or Business Administration, Customer service focus.

Key responsabilities:

  • Manage collections and dispute management activities
  • Establish and maintain effective overdue control program
  • Execute collection process for strategic customers
  • Follow up on queries and solve escalations
  • Ensure compliance of ICS checks and participate in Dispute Council
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Job description

Job Title
Collections Specialist with Dutch

Job Description

As Collections Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdues and disputes).  This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables. This position supports BENELUX market.


Your role:

  • Organizing, supporting and developing accounts receivable process

  • Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off

  • Executing the collection process for defined customers (e.g. strategic customers)

  • Organizing, supporting and developing cash & collection process

  • Follow up on relevant queries and solving escalations in close cooperation with sectors

  • Responsible for compliance of ICS checks

  • Participate as an active member in Dispute Council

.

Our benefits:

  • Annual bonus based on performance achieved  

  • Private medical care with the option to extend it to family members  

  • Benefit System cards  

  • Discount for Philips’ products  

  • Wide variety of trainings & learning opportunities

  • Promotion of a healthy lifestyle in the office

  • Employee Assistance Program

  • hybrid way of working (2 days per week at office in Lodz)


You're the right fit if:

  • 2-3 years of experience in Collections, AR department

  • Fluent English and fluent Dutch –both written and spoken

  • Work experience in SAP system

  • Background in F&A, Economics or Business Administration

  • Customer service focus

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishEnglishDutch
Check out the description to know which languages are mandatory.

Other Skills

  • Business Administration
  • Customer Service
  • Analytical Thinking
  • Verbal Communication Skills

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