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Associate Field Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Minnesota (USA), United States

Offer summary

Qualifications:

Bachelor's degree in mechanical engineering, Automotive and/or customer service-related experience, Knowledge of engineering principles.

Key responsabilities:

  • Monitor product performance in the field
  • Conduct on-site warranty adjustments
  • Participate in surveys for product performance
  • Assist at events and new tire launches
  • Complete special projects as assigned
Bridgestone Americas logo
Bridgestone Americas XLarge https://www.bridgestoneamericas.com/
10001 Employees
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Job description

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Your missions

Company Overview

Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers.Guided by its global corporate social responsibility (CSR), commitment 'Our Way to Serve,' Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

Job Category
Engineering & Science

Position Summary
We are seeking an Associate Field Engineer like you to join our team!

Our Associate Field Engineer maintains up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services; works under direct supervision; has good knowledge of engineering principles and practices; applies knowledge of standardized rules, procedures, and operations within own area; determines a course of action based on guidelines and established standards; and supports the achievement of goals through own personal effort. This position is responsible for planning own work, assessing work progress, and adjusting efforts to meet goals, and is accountable for meeting targets that impact the immediate work area. This position exchanges standard/basic technical or nontechnical information with colleagues, immediate superiors, and/or customers; may be required to interpret or clarify technical information to aid understanding; and conveys straightforward information to nondivergent audiences.

Our ideal candidate for this role will be located in Minneapolis, Minnesota.

At Bridgestone Americas we value Diversity. We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. We are creating a workplace that fosters a culture of acceptance where you are free to be your true self because what we need is who you are.




Responsibilities
In this role, your primary responsibilities will include:
Market Quality
  • Monitor product performance in the field – search, identify and pre-qualify evaluation users. Initiate, track, report and follow up on field evaluations of prototype, in-line and competitors' commercial products. Determine and confirm product performance in the field for product development purposes. Investigate and initiate new product requests based on field evaluation and market awareness.
  • Inspect tires for warranty consideration – conduct on-site warranty adjustments at dealer locations. Direct interface with dealer personnel on warranty items. Create and issue return tire reports (RTR’s).
  • Participate in surveys – coordinate and participate in surveys for information on current product performance and usage in the field.  Coordinate and collect tires for regional tire surveys.
  • Deploy mobility solutions/Technology to better understand effect on variation in field validation testing
Service Quality
  • Attend and assist at Texas Proving Ground events, regional drive-and-learn events, and new tire product launches. 
  • Complete special projects as directed by the Field Solutions Engineering Manager (FSEM), Quality Assurance Corporate Office, Americas Technical Center (ATC)

Preferred Qualifications

  • Bachelor’s degree in mechanical engineering
  • Automotive and/or customer service-related experience

Minimum Qualifications

Bachelor’s degree; or equivalent work experience 

We are building a team as diverse as the world we serve. We believe in championing all perspectives, individuals, and teams. If you find this opportunity compelling, we encourage to apply.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • verbal-communication-skills
  • Problem Solving
  • Customer Service
  • Analytical Thinking
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