Offer summary
Qualifications:
3-5 years in a team lead role, 5+ years in Cloud or DevOps, Managed Service Provider experience, Bachelor's Degree in related field, AWS, Ansible, Terraform certifications preferred.Key responsabilities:
- Lead Cloud Operations Engineers and support team
- Provide expert-level support for incidents
- Mentor team members to improve skills
- Collaborate across departments for customer issues
- Develop and improve support documentation