Remote Digital CRM Consultant

Description

Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation.

Our client’s Digital offerings have helped clients achieve operational excellence and customer delight. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. They are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— Automate Everything™, Cloudify Everything™, Transform Customer Experiences™.

Powering our client’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the client’s business. The digitally empowered workforce of our client represents various nationalities, comprising 19,833 employees, and lives the company’s philosophy of ‘customer success, first and always’. The company reported a 2020 global revenue of USD $845.04 Mn.

We are currently searching for a Remote Digital CRM Consultant:

Responsibilities:

• Analyze and understand client requirements to guide on optimal use of Microsoft Dynamics 365 CRM.
• Participate in two full implementation cycles of CRM systems.
• Configure sales, service, and marketing modules within Dynamics 365.
• Explore and recommend custom options beyond standard configurations using DevOps and Azure.

Requirements:

• 5+ years of experience working with Microsoft Dynamics 365.
• Experience with Sales, Service, and Marketing Modules.
• Ability to configure modules, not limited to standard configurations (OOB).
• Strong proficiency in English.

Desired:

• Experience in extra configuration possibilities outside of the default Dynamics 365 features.
• Some hands-on experience with Azure.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote.

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