Job Description:
Role Summary/Purpose:
As a leader in the Credit Lifecycle organization, the VP, Regulatory Response Project Manager will be responsible for supporting key Credit governance routines such as interactions with regulatory agencies (the Federal Reserve Bank (FRB), the Office of Comptroller of the Currency (OCC), and the Consumer Financial Protection Bureau (CFPB)) and ongoing engagement with Synchrony control functions (including Compliance, Operational Risk, and Internal Audit).
This position will be accountable for establishing a standard and repeatable framework to drive timely and accurate execution and remediation of regulatory exam findings and issues. The successful candidate for this role is a leader with effective verbal and written communication skills, the ability to manage through influence, and prior experience managing cross-functional governance and/or regulatory initiatives.
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Plan, prepare, and coordinate requirements and deliverables to support execution and remediation of regulatory exam findings and issues aligned to Credit.
Partner internally and cross-functionally to coordinate the collection and refinement of materials required to address regulatory exam findings and issues.
Develop, implement, and facilitate a reporting cadence to applicable stakeholders and Senior Leaders on the status of regulatory commitments against completion timelines, including escalation where needed.
Facilitate ongoing stakeholder meetings to drive collaboration and prioritization of regulatory deliverables to ensure their timely and successful completion.
Support future regulatory engagements, including exams, survey and/or data requests, quarterly meetings, and adhoc requests as applicable.
Serve as a functional point of contact/coordinator for Supervisory Affairs and internal governance teams for all regulatory inquiries and engagements.
Drive awareness of regulatory activity and preparation across the function and cross-functionally as applicable.
Perform other governance duties and/or special projects as assigned.
Qualifications/Requirements:
8+ years of Project Management experience supporting cross-functional initiatives with a governance and/or regulatory focus.
5+ years’ experience in Credit, Risk, Fraud, Model Risk Management, Governance, or related areas.
3+ years' experience in a cross-functional or matrixed environment.
Experience with regulatory interactions including direct communication with regulators.
Direct experience presenting to and communicating at various levels of management in a regulated environment.
Desired Characteristics:
Proven experience handling multiple and competing priorities across stakeholder groups and effectively resolving them with minimal disruption.
Track record of successfully collaborating, partnering, and influencing large stakeholder groups across all levels.
Demonstrate strong risk management/governance mindset and behavior.
Strong facilitation and negotiation skills.
Expert presentation, interpersonal, and facilitation skills.
Grade/Level: 13
The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Credit
