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Peer Mentor, Mental Health (EST)

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Lived experience in eating disorder recovery, 2+ years working directly with patients, Passion for helping patients and families, Strong communication and organizational skills, Comfortable with technology and remote work.

Key responsabilities:

  • Book and conduct virtual sessions with patients
  • Lead support groups and practice responsible disclosure
  • Attend internal meetings and complete documentation
  • Participate in training and perform assigned duties
  • Work 40 hours a week on a flexible schedule
Equip logo
Equip Startup https://equip.health/
201 - 500 Employees
See more Equip offers

Job description

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Your missions

About Equip 
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role: Must be located in EST.

Peer Mentors are essential members of Equip's 5-person treatment team, working alongside a dietitian, medical provider, therapist and family mentor to help people recover from an eating disorder. Peer Mentors validate and support patients by meeting them where they are, teach and support patients in implementing valuable skills into their lives, and support patients in building a “life worth living” outside of an eating disorder.



Responsibilities:
  • Maintain an up-to-date calendar with availability to enable patients to book sessions.
  • Meet with patients for virtual sessions, tailoring session content to the patient’s unique needs, actively listening, and holding space for patient experiences. 
  • Lead support groups for patients and their supporters. 
  • Practice responsible self-disclosure, drawing from lived experience to an appropriate degree. 
  • Consistently complete thorough and timely documentation according to Equip standards for other providers to access, review, and reference.
  • Attend and participate in various internal meetings.
  • Participate in initial and ongoing training as assigned. 
  • Perform other duties as assigned.


  • Qualifications:
  • Lived experience with eating disorder recovery with the ability to identify as being in a solid space of recovery from an eating disorder. 
  • 2+ years of experience working directly with patients in a care setting including, but not limited to, mentorship, social work, or milieu therapy.
  • Passion for helping patients and their families as they navigate eating disorder treatment. 
  • Ability to connect with a range of diverse patients with varying diagnoses and degrees of acuity. 
  • Passion for evidence-based care and treatment as well as an ability to learn, practice, and continuously develop skills such rapport-building and motivational interviewing. 
  • Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally. 
  • Strong organizational and time management skills with a proven track record of meeting assigned goals. 
  • Strong attention to detail.
  • Comfortable working with and learning new technologies. 
  • Comfortable working in a remote environment. 
  • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. 
  • Ability to work 2 evenings per week until 8pm local time. Full Time, 40 hours a week.



  • Physical Demands 

    Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

    At Equip, diversity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. 

    As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. 

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    Check out the description to know which languages are mandatory.

    Soft Skills

    • Rapport Building
    • Organizational Skills
    • Non-Verbal Communication
    • Technical Acumen
    • Time Management
    • Mentorship
    • Critical Thinking
    • Detail Oriented

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