About the Team/Role
The Fraud Analytics and Strategy team is responsible for Financial Crime detection and prevention at WEX. We are a team that is data-driven to optimize performance of our Fraud detection tools. Using advanced analytics and robust Risk Mitigation Framework, we implement strategies to protect our clients from Financial Crimes.
We are seeking an IAM Strategy Manager who will lead a team of Fraud Strategists that will be responsible for developing and maintaining fraud prevention systems and logic, leading to best-in-class fraud loss metrics and customer experience for WEX. The successful candidate will have deep knowledge and experience in identity and access management fraud mitigation, preferably in commercial payments. The successful candidate will be collaborative and a strong communicator. This position will report directly to the Senior Manager of Fraud Strategy.
How you'll make an impact
Lead a team of fraud risk strategists to enhance overall detection and prevention of threat vectors associated with identity theft, application fraud, and account takeover. Including evaluation of existing fraud rules, implementation of new strategies and future preventative solutions where appropriate.
Deploy fraud mitigation techniques and industry best practices to optimize fraud decisions with outstanding customer experience.
Monitoring fraud risk to provide timely detection of emerging patterns in criminal activity, including analyzing fraudster profiles and the type of fraud we are experiencing (first party / third party, synthetic identities, etc.)
Developing solutions (both internal analytics, vendor solutions and technology) to reduce fraud risk and financial losses, while minimizing impact to good customers.
Evaluating external partners/vendors (i.e. risk data providers, monitoring solutions) to supplement our fraud detection and remediation capabilities.
Collaborate with key stakeholders and cross-functional partners across WEX including Risk Operations, Technology, Bank, Risk and Compliance/BSA/AML.
In the first 100 days, the employee will:
Document existing IAM fraud detection systems and strategies across WEX
Build relationships with internal stakeholders
Understand WEX customers and products
Experience you'll bring
Education and Experience:
Bachelor’s degree required; advanced degree strongly preferred
6+ years of experience in Fraud Mitigation both with internal and vendor solutions and Commercial Risk space; Payments industry experience a plus
Experience using statistics and advanced analytics to solve complex business problems and experience leading a team applying these approaches
Ability to think critically in order to analyze problems and develop creative, practical and efficient solutions for a multinational company
The ability to learn quickly, solve complex problems, and perform in a fast-paced environment
Strong communications skills that distill complex data and systems issues to both technical and non-technical audiences
Strong people leadership and collaboration skills with enterprise first mindset
Understanding of and experience with risk decision engines and/or payment technology
Leadership qualities that motivate collaboration with others, guiding the prioritization of initiatives
Willingness to learn and continuously build technical skill set
Ability to prioritize and work on multiple projects and tasks at the same time
Adaptable and comfortable working collaboratively and independently in a self-starting manner
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