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Classification QC Analyst - Morning Shift

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - FULLY FLEXIBLE

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Mexico

Offer summary

Qualifications:

Bachelor's Degree, Minimum 1 year experience in relevant area, Advanced level of English.

Key responsabilities:

Ensure reliability and monitoring of DCR data for Italy, Japan, Thailand
Validate and monitor bases within SLA timelines, deliver to clients
Execute quality checks on various data sources 24/7, timely escalate alerts
Real-time validation of audio references across multiple countries daily
Perform end-to-end monitoring of streaming data release processes

Nielsen Internet XLarge https://www.nielsen.com/

10001 Employees

HQ: New York

See more Nielsen offers

Job description

Your missions

The primary goal is to ensure data integrity and meet client deadlines. This involves implementing quality controls throughout the production process and delivering databases on time. Effective communication and monitoring with all involved teams is key. Proactive problem-solving is achieved by utilizing insights from daily activities, and any information threats are escalated quickly to ensure compliance with Service Level Agreements.

Responsabilities

Ensure through quality control implemented the reliability of Digital Content Ratings (DCR - Volumetric) data from the West market: Italy, Japan and Thailand, validating the trend of 390 brands daily. Likewise, guarantee the correct validation and monitoring of the 3 different types of bases (Daily, Weekly, Monthly) within the SLA’s to comply with the timely release to clients..

Validation and monitoring of production alerts / verifications Zabbix, MediaWorks from 31 countries 24 hours a day, 365 days a year and timely escalation to each country in order to avoid impacts on data releasable to customers.

Validate in real time 365 days a year, the availability of audio references for Sweden, Italy, Denmark, Ukraine, Puerto Rico, Mexico, South Africa, Saudi Arabia andIreland

Execute daily the Quality Control prior to the Release of the Streaming data for Mexico, Thailand and Taiwan, giving end-to-end monitoring from the input of the information to the documentation of the findings and their follow-up.

Run quality checks for DAZN data, from reference generation to validation of Arianna data.

General requirements

Working hours: 7:00hrs - 15:00hrs CT

Bachelor´s Degree.

English Advanced level.

Minimum 1 year experience in control desk, OR service desk, OR IT, OR programming.

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