Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
We are seeking a skilled and motivated Proposal Writer to join our dynamic team! To support sales efforts, the Proposal Writer will play a critical role in crafting compelling responses to solicitations [Requests for Information (RFI), Requests for Proposals (RFPs), vendor profiles, etc.]. This position requires a strong writer with project management skills who is able to clearly convey value as well coordinate layout and graphics to enhance proposal content. The Proposal Writer will be responsible for developing, writing, and editing high-quality responses, coordinating and managing RFP projects, ensuring compliance with RFP requirements, and highlighting value propositions and differentiators. A critical component of this position is the ability to work independently in a fast-paced, deadline-driven, and complex environment where multiple stakeholders in different locations contribute to the response.
Essential Duties and Responsibilities
Coordinate and manage writing with cross-functional teams, including sales, clinical, product, and technical experts to develop content. (15%)
- Prepare project plans and engage teams as needed to ensure RFP deadlines are met for information gathering, drafting, review, approvals, layout/design and delivery. (15%)
- Review, analyze, and communicate the requirements of RFPs and develop proposals accordingly, particularly highlighting value propositions and differentiators. (15%)
- Edit for correctness, compliance, clarity, consistency in voice, and adherence to Teladoc Health editorial style guidelines. (15%)
- Coordinate layout and graphics of the RFP. (5%)
- Protect Teladoc Health legal position by making sure all information in proposal packages accurately reflects our capabilities and complies with legal and regulatory guidelines. (5%)
- Create and maintain a library of proposal content, templates, and best practices. (10%)
- Participate in proposal strategy sessions to identify and articulate the value proposition and differentiators. (5%)
- Research and gather relevant information to support proposal development. (10%)
- Assist with special projects, as needed (5%)
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Qualifications Expected for Position
- Bachelor’s degree in a relevant field and three years of experience writing and managing proposals/ RFPs. Healthcare, science, biomedical or tech background is an asset.
- Experience in project management, technical writing and in professional and business writing and revising.
- Excellent writing, proofreading and editing skills in English (French proficiency is an asset).
- Excellent organizational skills (time management, priority setting, flexibility) and proven accuracy, discipline, and thoroughness.
- Ability to handle pressure, multiple deadlines, several tasks simultaneously using critical judgement for priority management.
- Excellent interpersonal and communication skills, with ability to collaborate well with others under tight deadlines.
- Proficiency in Microsoft Office Suite (CANVA, Adobe Suite is an asset).
- Knowledge of content management software (Qorus, Loopio, Respsonsive or equivalent) is an asset.
- APMP foundation certification a plus.
The above qualifications, knowledge, experience, and/or background are expected but not required for this role.
Work Environment
Hybrid (Office & Remote)
Travel: ≤10%
Travel percentage reflects an estimate and is subject to change dependent on business needs.
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.
About Us
Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
Job Description Acknowledgment
This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at accessibility@teladochealth.com.
