POSITION PURPOSE
Facilitates communication and coordinates care with the patient, primary and specialty care physician, and hospital departments on standardized care pathways. Ensures the availability, access, and timeliness of services to optimize quality of care, coordination, and patient experience. Provides evaluation, education, coordination, and referral to patients identified with an incidental radiological finding with recommended follow-up. Works collaboratively with other FIND/LCS staff.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership, behaviors, practices and decisions.
2. Ensures all patients that are identified with incidental and/or unexpected findings with recommended follow-up are contacted and offered the option of the recommended follow-up
3. Provides personalized nurse navigation interventions to patients who request additional information, assessment and/or referral. This includes assessment of patient educational level, barriers to learning and other psychosocial factors that may impede remarkable care.
4. Ensures provider time is utilized efficiently by ensuring appropriate follow-up intervals are recommended for incidental and/or unexpected findings and that duplicate follow-up requests are avoided.
5. Supports provider decision making by:
a. Assisting PCPs in ensuring their patients get appropriate follow-up for incidental and/or unexpected findings at intervals specifically recommended by the radiologist.
b. Obtaining additional imaging for incidental and/or unexpected findings only at the specific request of the PCP. Provides education and navigation through the follow-up process.
c. Providing referral and education based on care deemed appropriate.
d. Directing patients to the correct provider based on the recommendation for follow-up of incidental and/or unexpected findings.
6. Utilizes the available software programs to track daily/periodic assignments.
7. Maintains frequent communication with local and regional colleagues involved in the Incidental Finding program as well as the Radiology and Oncology departments to facilitate the development of the program and maximize patient care.
8. Functions independently while remaining calm in a high-stress environment. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
9. Performs other duties as assigned.
MINIMUM QUALIFICATIONS
1. Graduate of an accredited school of Nursing and Bachelor of Science Degree in Nursing.
2. Three (3) to five (5) years of progressive clinical nursing experience is required.
3. Current license to practice as a Registered Nurse in the State of Michigan. Additional state-specific licensing may also be required.
4. Problem solving skills and ability to initiate creative solutions to problems.
5. Demonstrated ability to expertly navigate a variety of software applications.
6. Effectively communicate with Medical Staff, departmental staff, Trinity Health department representatives, physicians, other health providers and facilities.
7. Working knowledge of Radiology procedures protocols and processes, preferred.
8. Knowledge of Windows based programs.
9. Effective organizational skills.
10. Must possess a personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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