Lead UX Designer (Remote)

At Miaplaza, our vision is to make online learning more effective than ever before. We apply the most successful approaches in virtual education to create online learning platforms where students from different backgrounds can be successful. Our platforms, Miacademy for K-8 and MiaPrep for high school students, are designed to cater to diverse educational needs, including those of kids with learning disabilities. As we continue to grow, we're looking for a dynamic Lead UX Designer to join our team and drive our user experience to new heights.

How you'll make an impact:

As the Lead UX Designer, you'll be at the forefront of creating exceptional digital learning experiences. You'll establish and optimize UX processes, lead design initiatives, and mentor our UX team to deliver intuitive, engaging, and accessible educational platforms. Your work will directly influence how students interact with our products, enhancing their learning journey and contributing to our mission of empowering children through education. In this role, you will be the most senior member of our UX design team.

What You'll Do:

UX Strategy and Operations

• Develop and execute a UX strategy aligned with our educational mission and business goals
• Establish UX processes and metrics to measure the team's impact and effectiveness
• Analyze metrics to drive continuous improvement of UX practices and processes
• Prioritize UX initiatives based on user value, business objectives, and impact/effort estimations
• Lead the creation and evolution of our design system for design efficiency and consistency across products

Design Leadership and Collaboration

• Mentor the UX team, fostering innovation, continuous learning, and a focus on measurable outcomes
• Encourage the team to challenge assumptions and solve problems by breaking them down systematically
• Conduct design reviews and ensure high standards of usability and accessibility
• Advocate for user needs in product strategy discussions
• Collaborate with product managers and engineers to deliver cohesive user experiences
• Communicate design decisions effectively to stakeholders at all levels
• Balance exceptional UX with technical feasibility and delivery timelines

Research and Insights

• Plan and conduct user research to inform design decisions
• Lead the creation and ongoing maintenance of user personas, journey maps, and other UX artifacts

You can hear our CEO, Johannes Ziegler, discuss our company in this podcast: