Offer summary
Qualifications:
Completed Bachelor's degree in Exact Sciences (Computer Science, Computer Engineering, Statistics, Information Systems), Minimum 3 years of experience in the field, ITIL Foundation certification, Basic infrastructure knowledge of Windows, Familiarity with ITIL methodology and MS Office.Key responsabilities:
- Screen, assign, and monitor automation calls
- Manage IC life cycle and inventory
- Collaborate with logistics and security teams
- Create and maintain incident dashboards
- Aid in identifying and planning problem-solving activities
