Our Human Capital & Technology Team provides HR support for client group Leaders, Managers and Employees on organizational and employee matters, as well as coaching, HR process expertise and other general HR activities.
As a HRSS Subject Matter Expert, you'll work closely with Global HR Delivery centers team. You'll be the subject matter expert within the HR Shared Services (HRSS) organisation with an in-depth knowledge of MENATI HR services especially offboarding processes.
As a HRSS Subject Matter Expert, you will be responsible for:
Demonstrating high proficiency in HR processes, policies, and standard operating procedures.
Managing cases/requests and focusing on more complex requests.
Implementing continuous improvement initiatives for processes and team efficiency.
Providing excellent customer service support on HR related activities. Ensure consistent and reliable service for customers.
Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.
Leading team as a delegate in the absence of the Team Lead.
Identifying team training needs & train team members on subjects not covered by day-to-day operations.
Updating process documentations and instil discipline within team to utilize the documents and adhere to changes.
Supporting Data Integrity initiatives in all HR Systems and ensure compliance.
Driving Baker Hughes high standards of ethics and compliance within the team
To be successful in this role you will:
2 years’ experience as HR Services Specialist within Baker Hughes or 3 years externally.
Extensive knowledge of region HRSS processes.
Experience in managing a variety of stakeholders in a fast-paced environment.
Demonstrated ability in handling sensitive situations and maintaining a high degree of confidentiality.
Thrives in ambiguous and multicultural environment.
Experience in conducting training to team members,
Creative problem-solving skills
Knowledge of ServiceNow, Workday systems and other essential tool
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Occasionally remote working from home or another work location
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits