Senior UX Designer (Open to Remote)

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

At Daxko, our product design team consists of UX generalists who lead the full spectrum of user research, interaction design, visual design, and usability testing. Your primary responsibility as a Senior UX Designer will be to craft user experiences that set our products apart from the competition. That includes truly understanding our customers’ needs to deliver valuable solutions to market problems, as well as contributing to and maintaining our design system.

This is a great opportunity for growth, experimentation, and the challenge to create something truly remarkable – all while having the support of an executive team that understands the importance of a Lean UX process. You will help shape the vision for groundbreaking applications that affect millions of people in their daily health and fitness routines.

You will also: 

• Collaborate with product managers, technical leads, developers, customers, and other stakeholders to understand, define, and clarify requirements.
• Proficiently utilize Figma for your design system, hi-fi designs, and prototypes, in a systematic way.
• Earn buy-in for ideas, designs, and best practices, as well as motivate and inspire stakeholders.
• Contribute to a design system in terms of shared documentation & componentry, influenced by a deep understanding of atomic design principles.
• Consistently assess and apply strong information architecture to every new design
• Use research methods such as participatory design, ethnographic studies, and user interviews to learn how users think and behave. Use that research to help drive your innovative concepts forward.
• Create and validate personas to help your team make better decisions.
• Craft prototypes, with the capability to produce a high volume of concepts quickly, and iterate based on feedback.
• Work with developers and other designers to implement simple or complex solutions that are scalable and in line with our design system or shared patterns across products.
• Actively drive the process of identifying and validating problems worth solving, including building test plans, scripting interviews, writing surveys, etc.
• Validate designs with users through usability testing methods such as unmoderated testing, moderated testing, and A/B testing, as well as comfort learning and using the tools needed to facilitate testing.
• Facilitate workshops to effectively identify/understand user needs with both internal and external stakeholders.
• Seek out and interpret data to inform design decisions. Learn and leverage analytics tools (like Pendo or Google Analytics) to draw insights from user behavior.
• Apply lean UX best practices to your UX responsibilities
• Be a tireless advocate for exceptional user experience.
• Help develop design patterns and apply them to your designs.

• At least four (4) years of relevant UX design experience
• Experience with Agile development methodologies—Scrum and Kanban in particular
• Knowledge and practical experience with Lean UX methods and tools
• Detail-oriented, manages time and objectives effectively
• Excellent communicator in person, on the phone, and in email
• Loves testing out new approaches, knows how to measure the impact and adjust
• A positive attitude and a passion for working with strong, collaborative teams. 
• Unafraid of conflict – able to check your ego at the door for the benefit of the product and team
• Flexible - change and uncertainty don’t faze you
• Excellent interpersonal and client management skills
• Experience with Agile development methodologies—Scrum and Kanban in particular
• Demonstrated ability to work with business stakeholders and technical teams to understand, analyze, and document requirements
• Deep experience using Figma tooling to design new functionality
• Ability to design for accessibility & localization
• Advanced interaction design skills & understanding of an atomic design approach to design systems
• Knowledgeable with web frameworks such as Bootstrap, and iOS and Android human interface guidelines including Android material design
• Experience in user research and testing

Preferred Experience:

• Pendo experience is a plus
• Enterprise software design experience strongly preferred
• Front-end engineering skills are a plus
• Experience working with remote teams a plus
   

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full time team members. Some of our favorites include: 

🏝  Flexible paid time off 
⚕️ Affordable health, dental, and vision insurance options
💪  Monthly fitness reimbursement
🤑  401(k) matching
🍼  New-Parent Paid Leave
🏖 1-month paid sabbatical every 5 years
👖  Casual work environments
🏡  Remote work

All your information will be kept confidential according to EEO guidelines.

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