Offer summary
Qualifications:
Proficient in English written and verbal skills, Experience in scheduling or similar administrative roles is preferred, Advanced knowledge of confirming and rescheduling appointments and record-keeping practices, Detail-oriented with strong problem-solving skills, Experience with social media platforms is a plus.
Key responsabilities:
- Field inbound and outbound calls
- Schedule patient appointments efficiently
- Manage bookkeeping tasks
- Resolve customer queries and issues with empathy and efficiency
- Assist in maintaining a welcoming experience for patients