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Customer Service Specialist - Call Center Experience Preferred

Remote:

Full Remote

Experience:

Entry-level / graduate

Work from:

Texas (USA), United States

Offer summary

Qualifications:

Minimum 1 year call center experience, Clear, friendly communication skills, Strong people skills and active listening, Sales experience preferred, High School diploma/GED, Basic computer proficiency, outbound environment experience.

Key responsabilities:

Handle inbound/outbound calls, document interactions
Maintain knowledge of campaign products/services/promotions
Typing, data entry, upselling products/services, setting appointments

Get.It Recruit - Administrative Human Resources, Staffing & Recruiting SME https://www.get.it/

2 - 10 Employees

See more Get.It Recruit - Administrative offers

Job description

Your missions

Description

We are a leading provider of contact center solutions with operations across the United States and Canada. Our services include telephone answering, appointment setting, customer support, sales, and more, catering to over 10,000 clients annually.

We are seeking remote customer-oriented service representatives to deliver exceptional service to our clients daily. You will handle inbound and outbound calls, accurately document interactions, and uphold company and client integrity at all times.

Job Duties

Typing and data entry
Upselling products and services
Setting appointments in a customer-centric format
Maintaining knowledge of campaign products, services, and promotions

Required Qualifications

Minimum 1 year of call center experience, including use of automatic dialers and call scripting
Clear, professional, and friendly communication skills
Strong people skills with active listening abilities
Excellent attendance and punctuality
Sales experience preferred
High School diploma or GED
Basic computer skills and proficiency
Experience in an outbound environment

Work From Home Requirements

PC/Laptop with Windows 10 (Apple/Mac products, Chromebooks, and tablets not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected headset
Webcam
Quiet dedicated workspace free from distractions

Join Our Team

If you are looking to utilize your customer service skills in a dynamic remote environment, apply today! We offer competitive compensation and benefits after the probationary period.

Employment Type: Full-Time