Benefits Specialist

Overview:

POSITION OVERVIEW

Fidelity National Financial (FNF) is seeking a Benefits Specialist to join our corporate HR division. The Benefits Specialist provides a high level of customer service to internal customers and is responsible for administering assigned employee benefits programs to employees and managers. Responsible for researching and solving employee benefit questions. This position will collaborate with the benefits team and the broader HR team to support the management of day-to-day operations for the benefits function.

LOCATION

• This position sits at our HQ in Jacksonville, FL with flexibility to work from home 4 days per week and 1 day onsite.

DUTIES & RESPONSIBILITIES

• Assists employees and answers questions accurately from memory or by referencing process documents, benefit guides and other resources.
• Manages email inbox by answering emails on a timely basis and communicating with other team members as needed.
• Processes new enrollments and removes employees from benefit plans as appropriate.
• Assists new employees with benefit onboarding processes including benefits enrollment and ensures that eligibility requirements are met and that the correct certificates and/or documents have been received.
• Processes employee changes in benefits enrollment status due to marriage, divorce, birth of child, loss of coverage and related qualifying events.
• Acquires documentation verifying the relationship between the employee and their dependents.
• Provides assistance in all aspects of the Open Enrollment season.
• Coordinates LOA and ADA processes between the absence management vendor and local HR.
• Maintains accurate and confidential employee records and HR files.
• Ensures compliance with data protection and privacy regulations; EEOC, ADA, FMLA, and other employment and labor laws, including preparing and submitting reports as required by regulatory agencies.
• Maintains and develops relationships with HR-related vendors and third-party service providers.
• Performs other related duties as required and assigned.

MINIMUM REQUIREMENTS

• Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Requires 3+ years of Benefits and/or Human Resources experience.
• Skilled at explaining and presenting benefits information to employees.
• MS 365 experience with intermediate skills in Excel.

PREFERRED EXPERIENCE

• Workday benefits experience strongly preferred.
• High level of integrity and professionalism with ability handle confidential and sensitive information with appropriate discretion & good judgement.