Customer Retention Internship (Paid) (REMOTE)

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 300 colleagues, and the expansion to a diverse family of 6+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Customer Retention Intern and let’s impact billions together!

Our Treats:

• Professional growth. Opportunity to join the team after the internship and advance your career.
• Welcome Gift. Experience a warm welcome with our exclusive present designed just for you.
• Remote work. Whether it's your home office, a cozy cafe, or a scenic spot across the globe, you have the autonomy to choose your workspace.
• Flexible Days. Enjoy a personalized schedule for six days each month and enhance your work and life balance.
• Lithuanian Public Holidays. Dedicated time off on national Lithuanian holidays, allowing you to unwind, and recharge.
• Virtual Team Lunch. Come together with your colleagues online for a meal, encouraging collaboration in an inclusive environment that knows no geographical limits.
• Personal development opportunities. Improve yourself through training online or conferences worldwide - Miami, Las Vegas, Dubai, Bangkok, etc.
• Team spirit. Enjoy regular team-building activities and engaging online events.
• Flatwork culture. The chance to influence the company right from the start.

Bits of your job:

• Analyze customer data to understand behavior patterns and identify churn/retention trends.
• Create retention strategies like loyalty programs and campaigns to re-engage at-risk customers.
• Work with the retention team to manage email campaigns from start to finish.
• Help design and implement A/B tests to improve email content, subject lines, and send times.
• Monitor customer feedback across various platforms, and analyze it to identify areas for improvement.
• Work with the team to share insights and contribute.
• Perform other tasks as needed.