About the Company
Through the work that we do, the team at Deciphex helps pharma to accelerate the process of essential drug development and helps cancer patients get timely and accurate diagnosis.
Founded in Dublin in 2017, Deciphex has scaled rapidly to a team of over 100 people and counting who are providing software solutions to address the pathology gap in research pathology and clinical areas. We have offices in Dublin, Exeter and Chicago and are expanding our team throughout the world.
We are software developers, clinical specialists, artificial intelligence engineers, operations professionals and so much more, all working as one team to support our customers and patients.
We are looking for highly motivated & individuals who are excited to take on challenges and value making a difference in their day-to-day work to join our team!
Read more about Deciphex here and more about our incredible team on our Careers Page here
About this Role
Job Summary:
We are seeking a highly organized and proactive Pathology Manager Support to join our Pathology Services team. The Pathology Manager Support will play a crucial role in facilitating efficient communication between pathologists, ensuring the seamless onboarding of new pathologists, and assisting in the management of pathology cases. This position requires exceptional attention to detail, excellent communication skills, and the ability to work collaboratively with both pathologists and hospital staff.
Key Responsibilities:
- Facilitate effective communication with pathologists.
- Serve as a point of contact for pathologists to address queries and concerns.
- Ensure that pathologists receive necessary information and updates related to their work.
- Assist in the onboarding process for new pathologists, providing them with the necessary resources, training, and guidance.
- Monitor the progress of cases assigned to pathologists.
- Follow up with pathologists to ensure that cases are reported within established turnaround times.
- Address any obstacles or delays in the reporting process and work to resolve them promptly.
- Communicate with hospitals to gather updates on cases that pathologists are working on.
- Follow up on requests from pathologists for additional materials or information from hospitals.
- Maintain accurate records of communications, case status, and pathologist interactions.
- Assistance in billing queries.
- Compilation of validation materials.
- Liaising with logistics on deliveries.
- Prepare reports and summaries, as needed, to assist in tracking case progress and department performance.
- Collaborate with the Pathologist Manager to implement quality control measures and process improvements.
- Participate in regular departmental meetings to discuss performance metrics and identify areas for enhancement.
About You (Skills and Experience):
- A Bachelor's Degree in a life-sciences undergraduate qualification (e.g. biology, microbiology, toxicology, biochemistry, or pharmacology) is desired but not required.
- Heightened sense of urgency and focus is essential.
- Proficiency with basic computer programming skills, including basic Microsoft Office applications, e.g., Word, Excel, PowerPoint.
- Excellent interpersonal and communication (written and verbal) skills
- Ability to work both independently and with a team as well as the ability to manage up
- Must be self-motivated with a willingness to learn and take ownership
- Must be effective at time management and personal organization / planning
- Prior experience in healthcare or pathology services is a plus.
What are the benefits of working with Deciphex?
- A true sense of meaning in your work by contributing to better patient outcomes.
- The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment with.
- A chance to work on exciting and challenging unique projects.
- Regular performance feedback and significant career growth opportunities.
- A flexible/ hybrid working model - most of our team work remotely and attend the office from time to time as required giving employees the autonomy to manage their own work life balance.
- Competitive salary with performance based annual increments.
- Competitive annual leave with an additional paid Christmas holiday.
- A highly collaborative and supportive multi cultural team.
Deciphex is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.
