Offer summary
Qualifications:
Knowledge of Windows, Linux, Unix, Familiarity with SQL, Oracle, MySQL, Proficiency in ITSM tools, processes, Proficiency in German (B2/C1) and English.Key responsabilities:
- Resolve application incidents, root cause analysis
- Monitor app performance, health proactively
- Provide user support, troubleshoot issues
- Collaborate with dev, infrastructure, business teams
- Ensure security compliance, manage user access