Offer summary
Qualifications:
Strong troubleshooting and programming skills, Experience with Python, Java, networking protocols.Key responsabilities:
- Troubleshooting software issues
- Owning customer calls, contributing to feature design
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Who we seek:
We are looking for a skilled Escalations Engineer with programming knowledge looking to join a fast-paced, and high-energy escalations team. Working on resolving customer issues, designing large complex deployments, improving the products and training other tiers. Successful candidates will need to be very detail oriented and organized and have excellent organizational and communication skills. They will need to be able to manage multiple, high priority issues simultaneously and effectively lead a remote team to resolution.
What you’ll do:
What you’ll bring:
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
What’s in it for you?!
Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.
#LI-Remote
BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
CPRA Employee Privacy Notice: CA
BigID is an E-Verify Participant.
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