Operations/Engagement Coordinator - (HR30567DA)

Job Title: Operations/Engagement Coordinator
Location: Remote (EST Time Zones)
Salary Range: up to 1800 USD

Work Schedule: Tuesday to Saturday, 9:00 AM to 05:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Position Overview:

We are seeking a diligent and tech-savvy Operations/Engagement Coordinator to support the execution of virtual meetings and manage related data and communications. This role is crucial for ensuring accurate record-keeping, effective communication with stakeholders, and smooth data integration across platforms. The ideal candidate will be detail-oriented, possess strong organizational skills, and be comfortable with data management and digital tools.

Key Responsibilities:

Meeting and Data Management:

• Upload call files, including attendance records, edited chat transcripts, poll results, and recordings to Microsoft Teams and the company website.
• Complete and maintain an engagement spreadsheet to track key metrics and participation data.

Recording and Content Management:

• Review meeting recordings to identify necessary edits and timestamps; perform editing tasks as needed.
• Compose and update web portal content, including last/next meeting information, recording links, and resources.

Communication:

• Coordinate meeting logistics with customers via email, and schedule calls for consultants/team members with clients.
• Send out meeting update emails and working group call invitations.

Salesforce and Membership Management:

• Log council attendance in Salesforce using automated processes, ensuring accuracy and completeness.
• Update Account Membership Details in Salesforce, aligning Account Expiration with Contract Expiration and ensuring Membership Types are accurate.
• Compare attendance lists to distribution lists (DLs) and identify individuals not currently in Salesforce; add these individuals to Salesforce and notify relevant team members for further action.
• Update monthly DLs by removing expired members and adding new members, based on information provided by the sales team.

Qualifications:

• Language Skills: Strong written and verbal communication skills in English.
• Experience: Prior experience in data management, event coordination, or stakeholder engagement.
• Technical Skills: Proficiency with Microsoft Teams, Salesforce, and other data management tools; experience with video editing and content management is a plus.
• Attributes: Strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks simultaneously and meet deadlines.

Nice-to-Haves:

• Familiarity with Salesforce automation processes and membership management.
• Experience with video editing software like Vimeo.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.