Offer summary
Qualifications:
1+ year experience in client-experience or customer service role, Strong interpersonal and communication skills, problem-solving aptitude, Growth mindset and proficiency in CRM systems, Resides within 25 miles of a [solidcore] studio, Bilingual (Spanish/English) abilities are a plus.
Key responsabilities:
- Serve as primary contact for clients and field team
- Maintain trusted client relationships, drive results, and provide exceptional service
- Communicate updates, resolve issues, handle inbound client communications
- Implement strategies for optimal client experience and collaborate cross-functionally
- Manage client membership activities including sales, adjustments, and education