Manager - Centralised Support Unit

atWork Australia is a leading employment services provider working with Australians across the nation. We empower job seekers, supporting them to build better working lives.
To do that, we work with people to identify their goals and aspirations, build skills and job-readiness and support them through interviews and into employment - as well as work with prospective employers to ensure their needs are met.

In short, our approach is to support a person in the way that most helps them transform their life.

We have an opportunity to join our Centralised Support Unit! Our Centralised Support Unit ensures compliance within all atWork Australia’s Employment Services Contracts is met through placements, employment and participation fund, wage subsidies and outcomes.

Reporting to the Operations Manager as a Manager - Centralised Support Unit, you will:

• Manage a remote team of consultants by establishing and communicating clear direction, set objectives and priorities, promote effective collaboration and innovative solutions.
• Drive a high performing and supportive culture to ensure all teams actively engage with Operational team members to maximise opportunities.
• Recruitment selection, oversee Induction training, and professional development of the team.
• Develop the capacity of the consultants to perform and contribute across all employment service contracts by providing leadership, coaching/mentoring, and feedback.
• Identify effective and efficient ways to streamline processes whilst ensuring compliance is met to the relevant Employment Services Contract/s.
• Ensure full compliance is met within all Employment Services Contracts by passing internal and external audits, as well as compliance with internal policies and procedures.

To be great at this role, you will have:

• Comprehensive knowledge in the Employment Services industry (contractual obligations, guidelines, management, and performance systems).
• Leadership experience with the ability to manage a remote team and/or multiple sites in an Employment Services business.
• The ability to drive a high performing, collaborative and outcome- based culture.
• Exceptional attention to detail, interpersonal and organisational skills.
• A high degree of flexibility and willingness to grow and learn.

In return for all your hard work atWork Australia has the support in place to make you a success!

What we will give you:

• Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
• Job stability, guaranteed full time hours. 
• Achievable quarterly incentive scheme. 
• Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

If you are interested in being considered for this role, please select the "Apply for this Job" tab to upload your resume / cover letter. 
Further details about atWork Australia can be found on our website: www.atworkaustralia.com.au  

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.