Public Cloud Platform Engineer

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We are fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

THE POSITION:

• Reporting to the Manager – Public Cloud Platform Engineering, the Cloud Engineer helps build and support platform services for Azure and AWS. This role includes communication with internal teams around updates and/or unexpected outages while working with public cloud vendors to help solve those issues. For each new service that will be supported, this role will focus on building automated solutions which can be passed to our Site Reliability Engineering team to build for specific business units. Key areas of impact this role provides are improving speed to market capabilities for through public cloud infrastructure, promoting development and operations best practices, innovative solutions, technical problem solving, and precision engineering through communications and proper blueprinting processes. The ideal candidate will foster a collaborative environment by leaning on a public cloud infrastructure background along with IaC experience. Areas of operation include Software, Systems, Network, Security, Cloud (Public/Private/Community/Hybrid), Automation, and Development and Infrastructure Operations. The candidate will primarily focus on engineering automated platform solutions. Engineers in this role will work tightly with DevOps Engineering and Enablement teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are best achieved by:

• Participate in two-week sprints (planning, implementation, demo, retro)
• Build cloud platform solutions based on business need which includes manual creation for understanding of the process, automation of the process, and hand off to internal development and operations team for implementation into the self-service portal.
• Continuous learning and growth to stay current on new developments within Azure & AWS
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Accountable for working with engineering teams to help provide a minimum of 99.9% infrastructure uptime in accordance with current service level agreements.
• Maintain and enforce ITIL standards and procedures around service strategy, design, transition, operations, and continuous improvement.
• All other duties as assigned.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience in Azure &/or AWS.
• Hands on experience on Terraform - MANDATORY
• Ability and willingness to work in bi-weekly rotational shifts from 2 PM to 11 PM & 5 PM to 2 AM IST
• 3+ year(s) in working with public cloud infrastructure solutions (IaaS and PaaS solutions specifically).
• 3+ years working in technical software or infrastructure engineering teams.
• Experience with Git based systems for source control management.
• Experience in cloud security and best practices.
• Large-scale server and network management technology
• Procedure and policy design, documentation, and dissemination
• Understanding of global network design and inter-networking
• Security engineering, server and network hardening, auditing, and reporting
• Strong technical, analytical, problem solving and verbal and written communication skills.

PREFERRED QUALIFICATIONS:

• Prior healthcare experience would be a plus.
• Industry certifications based on Public Cloud Infrastructure (e.g., Azure MCSA/MCSE, AWS Solutions Architect)

EDUCATION:

• Any computer graduates.

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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