Senior Analyst

The Senior Analyst plays a critical role in supporting the Supply Chain/Maintenance functions within the organization. This position requires a deep understanding of data analysis, process improvement, and project management. The Senior Analyst is responsible for managing large-scale data projects, troubleshooting complex issues, and supporting stakeholders with minimal supervision. This role demands a high level of technical proficiency, the ability to handle sensitive situations, and strong communication skills to effectively collaborate with internal and external teams.

Key Responsibilities:

Data Analysis and Problem Solving:

• Analyze and interpret large datasets, including up to 1.7 million records, to identify issues and provide actionable insights within tight deadlines.
• Conduct data conversions, utilize advanced Excel functions (e.g., XLOOKUP), and present findings efficiently.
• Act as the escalation point for complex issues that lower-level analysts cannot resolve.

• Attend stakeholder meetings to gather objectives, propose solutions, and pitch ideas effectively.
• Communicate findings and project updates clearly to various stakeholders, ensuring alignment with business goals.
• Serve as a subject matter expert (SME) and resource for the Supply Chain/Maintenance team, providing guidance and support as needed.

• Lead and participate in projects related to software design, testing, implementation, and training.
• Ensure the integrity, effectiveness, and efficiency of Supply Chain/Maintenance processes by optimizing existing business processes and systems.
• Collaborate with cross-functional teams to document functional specifications, develop test scripts, and conduct system testing.

• Mentor and train junior team members, ensuring knowledge transfer and skill development.
• Provide support to the Training team in developing and delivering end-user training materials.

• Demonstrate expertise in Microsoft tools, including Microsoft Planner, Visio, and other process mapping tools.
• Utilize knowledge of process mapping, SWOT analysis, KPIs, OKRs, and other relevant methodologies to drive process improvements.

• Handle calls from frontline support regarding urgent or complex issues, including audits and system errors.
• Provide off-hours support as needed based on project activities.

• Bachelor’s degree in a relevant field or equivalent work experience.

• 6+ months of project management experience.
• 1-2 years of experience as a trainer, team lead, or in a supervisory role.
• Extensive experience in data conversions and working with large datasets.

• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
• Knowledge of process mapping, FTP transfers, and data report development.
• Understanding of supply chain systems and operations, preferably in a healthcare setting.
• Ability to work independently with minimal supervision and manage multiple projects simultaneously.

• Six Sigma Green Belt or above.
• CMRP, PMP, or other relevant certifications.

• $42 - $64 / HR depending on experience