Senior Business Systems Analyst

About the Team/Role

The Business Systems Analyst provides leadership for primary team through an understanding of multiple technical areas and industry standard best practices.  Demonstrates ability to take technically complex features and strategically break them down into understandable, workable units for WEX Health teams.

How you’ll make an impact

 User Experience

• Incorporates best practices and corporate standards into UI designs.

• Understands how keeping the design simple and usable despite underlying technical complexities impacts user experience.

• Demonstrates ability to work with other UI-minded individuals (e.g., Product) and makes alternative recommendations as appropriate.

Backlog Ownership

• Helps Prioritize backlog according to product vision, market value, and ROI.  

• Research issues and Service Requests quickly and efficiently, moving necessary items to the FR backlog.

• Help create release plans for each of the teams' major releases.

Stakeholder Management

• Aligns definition of done with stakeholder expectations to assure best decisions are made for both Wex Health and its partners.

Product Proficiency

• Demonstrates a solid understanding of the primary product domain and downstream effects of changes to it.

• Works with other development roles (vertically within the team) as well as outside of the development organization (horizontally across org) to independently communicate vision, explain functionality, and answer questions. 

• Provide input, reproduce, and brainstorm workarounds to Service Requests as needed.

Partner Management

• Builds relationships with partners to provide functionality that meets their essential needs.

• Participates in user experience tests to collect feedback and ensure designs meet our partners' business needs.

Requirements Gathering

• Delivers clear and concise requirements for other development roles to consume.  

• Creates detailed Operational Documents related to their features for the organization to leverage.

• Identifies risk and scope creep through effective requirement gathering leveraging FDDs.

• Works collaboratively with other BAs and/or Product Managers to ensure understanding of business need for requested functionality and assist in defining scope (MVP, etc).

• Works closely with development to ensure designs are secure, performant, and reliable, meeting core technology requirements.

Leadership

• Work cross functionally with various teams to help understand product vision

• Facilitate team meetings as needed, including scrum master ceremonies if applicable to the team.

• Coordinates work efforts and communicates priorities across teams to assure successful execution and delivery of commitments.

• Actively participates and facilitates team conversations and feature discussions.

Experience you’ll bring

• Good experience in this type of role

• Bachelor’s degree in a related field

• Experience with Azure, Wireframing, Use Cases, requirements gathering, accessibility

• Working knowledge of Agile Software Development

• Effectively work in a distributed team