Claims Support Officer

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to provide data entry support by way of keying invoices thereby enabling EML to achieve compliance with the Key Performance Indicators.

This will be a full time, permanent position based in the Adelaide office, with flexibility to work from home post training.

YOUR RESPONSIBILITIES

• Ensure service provider payments are keyed accurately within required timeframes
• Analyse the data to identify the correct claim to complete data entry
• Analyse information currently in the claims system to identify whether the account is a duplicate
• Providing administrative support to business work
• Ensure medical and like reimbursements to workers are keyed accurately within required timeframes and as per data integrity requirements

ABOUT YOU

• Previous experience in a data entry role
• Accounts payable/receivable experience would be advantageous
• A keen eye for detail
• Ability to work autonomously or within a team
• Ability to prioritise tasks 

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:
•    A vibrant, collaborative innovative team culture
•    Flexibility with opportunity to WFH when you are fully trained in your role.
•    A corporate wellbeing program with discounted health insurance and gym membership
•    Access to discounts at over 350 retailers through our Rewards Hub program
•    Entitlement to an annual tenure and performance-based recognition reward
•    Comprehensive learning and development support
•    Companywide events to celebrate success.
•    Quarterly Reward and Recognition Awards
•    Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.