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Clinical Operations Specialist (Remote)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

1-3 years in PMIS/EHR technology, Experience with athenanet, clinical workflows.

Key responsabilities:

  • Provide Tier I EHR support
  • Apply expertise to support goals
  • Participate in staff meetings
  • Assist in workflow changes
Unified Women's Healthcare logo
Unified Women's Healthcare XLarge https://unifiedwomenshealthcare.com/
5001 - 10000 Employees
About Unified Women's Healthcare
Unified is accelerating meaningful change in women’s healthcare by building healthy, innovative and mission-driven businesses to meet the comprehensive needs of women across the entirety of their health journey. Founded in 2009, Unified’s business affiliates support more than 2,600 providers across 22 North American markets and remain an indispensable source of business knowledge and innovation to transform women’s healthcare. Its four businesses remain top in their field, including the largest ObGyn physician practice management platform in the United States, the global pioneer in fertility treatment and science (CCRM Fertility), the leading women’s maternity analytics platform that directly improves birth outcomes (Lucina), and the nation’s leading virtual menopause clinic provider (Gennev). For more information, visit unifiedwomenshealthcare.com.
See more Unified Women's Healthcare offers

Job description

Logo Jobgether

Your missions

Overview

The primary responsibility of the Clinical Operations Specialist is to act as a Practice Management (PMIS) and Electronic Health Record (EHR) analyst and best practice consultant. The Specialist addresses PMIS and EHR cases submitted to the team and provides Tier I Level support to care centers. The Specialist builds and applies expertise in an area that supports the organization’s goals of optimizing the level at which practice providers and staff use enterprise PMIS and EHR platforms.

Responsibilities

  • Provide Tier I EHR support to care centers via phone and Salesforce cases
  • Apply expertise in an area that supports the organization’s goals (e.g., assessments and training, quality, integrations)
  • Work special projects as assigned

Additional Job Functions:

  • Participate in staff meetings
  • Assist with workflow changes for care centers
  • Other duties as assigned

Qualifications

  • A minimum of 1 to 3 progressive years working with PMIS/EHR technology from a problem resolution and change management perspective
  • Experience with clinical workflows, PMIS/EHR software and physician practice management applications
  • Experience with athenanet required
  • Effective time management, logical problem solving and analytical skills with a demonstrated attention to detail
  • Outstanding listening and interpersonal skills with the ability to effectively work and communicate with providers and practice staff
  • A customer service mindset and the ability to solve problems
  • An interest in learning and ability to independently build skills and expertise with team support
  • Proficient verbal and written communication skills

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • typing
  • verbal-communication-skills
  • Team-Oriented
Are you interested?

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