In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.
Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
The Field Service Engineer (f/m/d) will be a part of the service team and report to the service manager for Radiometer. You will be responsible for installation, repair, calibration, testing instruments and managing positive customer relationships.
This position is part of the service team located in South Austria (Styria, south of Burgenland) and will be fully remote. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.
If you thrive in a multifunctional and supporting role and want to work to build a world-class service organization—read on.
In this role, you will have the opportunity to:
Follows logical troubleshooting procedures and diagnoses problems in a timely matter
Develops strong partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts
Reviews solutions with customers; discusses needs and ensures a safe operation situation
Acts as a consultant to the customers in regards to their 360 degree needs for service and support (both analyzer, application, IT, IoT and Cyber Security)
Cross covers other regions as necessary
The essential requirements of the job include:
One year Field Service Engineer or related experience – medical field preferred
Basic knowledge of IoT, networks, IT and Cyber Security
Electronic Technology Diploma or similar
Local language and English working proficiency
It would be a plus if you also possess previous experience in:
Commercial mindset that understands how the business makes money, what customer wants, and what problems/challenges of the industry
Effective in making appropriate service decisions within deadlines
Basic Networking or IT system upgrades / troubleshooting experience
At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
