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Technical Account Manager EMEA

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

7+ years experience in Data Governance, Data Catalog, Data Quality or Modern Data, Experience as TAM, Technical Customer Success Manager, Solutions Architect, or Data Practitioner/Consultant.

Key responsabilities:

  • Guide data teams towards better collaboration and governance
  • Become a trusted advisor to key customers
  • Impact customer ROI through effective metadata management
  • Influence the evolution of Atlan's solutions
  • Maximize customer value from Atlan
Atlan logo
Atlan Scaleup https://atlan.com/
201 - 500 Employees
About Atlan
Built by a data team for data teams, Atlan is the active metadata platform for the modern data stack. It stitches together metadata from various sources (Snowflake, dbt, Databricks, Looker, Tableau, Postgres, etc.) to create a unified data discovery, cataloging, lineage, and governance experience across all your data assets, from columns and queries to metrics and dashboards. Atlan facilitates a two-way movement of metadata, bringing context back into the tools and workflows that your data team uses every day — for example, in your BI tool when you wonder what a metric on the dashboard means. A pioneer in the space, Atlan was named a Leader in Forrester Wave™️: Enterprise Data Catalogs in 2024 and was recognized by Gartner seven times in 2021, including as a Cool Vendor in DataOps and in the inaugural Market Guide for Active Metadata Management. Today, we power data democratization and AI-readiness at companies like General Motors, Cisco, Autodesk, Unilever, Ralph Lauren, FOX, News Corp, Nasdaq, NextGen, Plaid, and HubSpot. We recently raised a $105M Series C, backed by top investors including GIC, Insight Partners, Sequoia Capital India, and Salesforce Ventures. For more information, visit http://www.atlan.com/ or follow us on Twitter at AtlanHQ.
See more Atlan offers

Job description

Hello, we are Atlan! 👋
Atlan is the home for data teams worldwide, simplifying collaboration for diverse users—business, product, analysts, and engineers. Think of us as Salesforce for sales or GitHub for engineers.

Built by Data Teams, for Data Teams 💙
We started as a data team solving complex challenges in healthcare and poverty. After 200+ projects, we faced the chaos of scaling data teams, leading us to build tools to make our own team more agile. This enabled us to complete projects like India’s National Data Platform—three years ahead of schedule. Realizing our tools could help others, Atlan was born to empower data teams globally.

Rapid Growth 🚀
We’ve onboarded customers like HubSpot, Dropbox, and Nasdaq, expanded across 10+ countries, and is the leader in The Forrester Wave™ for Enterprise Data Catalogs.
Backed by top investors, including Insight Partners, Salesforce Ventures, and Sequoia, we’re just getting started.

We Build with ❤️
We believe data teams deserve better software. Data is chaotic, but work shouldn’t be! 🌟
If you love what Superhuman, Slack, Notion, and Figma have done for the modern workplace, join us in building the future for data teams at Atlan!

Impact and Purpose:
  • Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
  • Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and industry leaders.
  • Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
  • Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

    • Your Mission:
  • Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
  • Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
  • Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
  • Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

    • What makes you a fit:
  • Deep Expertise: 7+ years proven experience in Data Governance, Data Catalog, Data Quality or Modern Data, ideally as a Technical Account Manager (TAM), Technical Customer Success Manager, Solutions Architect (SA), or a Data Practitioner/Consultant.
  • Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
  • Technical Prowess: Possess a strong understanding of data management principles and technologies.
  • Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
  • Strategic Mind: You can translate customer needs into actionable insights and product improvements.

    • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Alation Data CatalogData GovernanceAccount ManagementData QualityCustomer Success ManagementSolution ArchitectureData ManagementMetadata Management

    Other Skills

    • Strategic Thinking
    • Communication
    • Relationship Building
    Are you interested?

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