General Manager - Nordson Medical Surgical Solutions

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Job Summary

Nordson Corporation is an S&P 500 company that delivers precision technology solutions that enable customers around the world to succeed, with more than 8,000 employees located in over 35 countries.   Our operating segments serve the industrial technology, medical and electronics markets.

Founded in 1954 and headquartered in Westlake, Ohio, USA, we have a rich and proud history of innovation, customer service, quality, employee engagement and community involvement.  We attribute much of our success to our ability to identify, invest in and develop differentiated technology that provides measurable value to our customers; superior design, engineering and manufacturing capabilities, superior customer service and our commitment to be a vital, self-renewing, worldwide organization that, within the framework of ethical behavior and enlightened citizenship, grows and produces wealth for our customers, employees, shareholders and communities.

For over 70 years, our growth has been fueled by our customer-centric business model, precision technology and global sales and service infrastructure. Nordson’s Ascend Strategy, launched in 2021, is adding capabilities that continue to expand this great business and deliver top-tier growth driven by three pillars (the Nordson Business System, Owner Mindset and Winning Teams), built upon the foundation of what makes Nordson special – our culture and values. 

Within the Medical and Fluid Solutions segment, our Nordson MEDICAL businesses create life-saving medical solutions, manufacture critical healthcare components and create precision dispensing technology systems for medical device assembly and animal health markets. 

Nordson MEDICAL is a global expert in the design, development, manufacturing and sale of complex medical devices and component technologies.  With over 3,500 employees and revenues exceeding $800M annually, we operate through 15 technology, manufacturing and distributions centers located in North America, Europe, and Asia.

Nordson MEDICAL serves interventional, surgical, biopharma and patient care markets as the engine of innovations that save or enhance patients’ lives.  We partner with leading MedTech and Life Science OEM’s to bring their innovative ideas to life, in addition to supplying registered devices directly to hospitals and cardiac surgery providers.  Key therapeutic areas include cardiovascular, structural heart, neurovascular, urology / gynecology, gastrointestinal and ophthalmic, in addition to biopharma processing. 

The Position

General Manager, Nordson MEDICAL Surgical Solutions (Quest Medical)

Location

The position is based in Allen, TX (Dallas-Fort Worth Metroplex)

The Business

Quest Medical (Nordson MEDICAL Surgical Solutions) was acquired by Nordson in August, 2024. The business employs approximately 150 people, has revenues exceeding $60M annually, and is one of Nordson MEDICAL’s four primary divisions.

Quest Medical was founded on the premise of developing medical devices that would have a positive impact on patient care. Since 1979, Quest has been dedicated to providing the highest quality products to three target markets: Cardiac Surgery, Infusion Therapy, and Ophthalmology.  Quest Medical’s highly differentiated microplegia myocardial protection devices and single-use consumables deliver real-time precise blood and cardioplegia solutions during open heart surgery. Quest’s microplegia system improves patient outcomes, including faster recovery times and reduced medication costs, while also mitigating the risk of bacteria infection.

Reporting Relationships

The position reports to the Executive Vice President of Medical and Fluid Solutions (MFS).  

Direct reports include sales and marketing, product development, engineering, quality & regulatory, and operations.  Human resources and finance partners are co-located and report to their functional leaders with a strong dotted line with the GM. 

Position Charter

This position is a new position and is open due to the recent acquisition of Quest Medical by Nordson. 

Nordson MEDICAL seeks an experienced, growth-oriented business leader with demonstrated ability to simultaneously drive top line growth while expanding margins through operational continuous improvement within the medical industry. 

The successful candidate will have a high level of business intelligence, an orientation on both strategy and execution, the ability to interface professionally and collegially, a high level of integrity and a passion for success.  

The candidate must have experience leading in the medical technology space with a company that has well-grounded business operating systems based planning and execution.  Strong preference for experience with regulated devices.

Essential Job Duties and Responsibilities

Major Duties and Responsibilities

• Full ownership of the P&L; accountable for delivering on revenue, profit and working capital goals
• Develop and execute a profitable growth strategy using Nordson’s NBS Next growth framework; Ensure the organization has a strong understanding of the global market and is continually focused on preserving its differentiated position
• Complete the implementation and sustained use of NBS Next with purity of practice to deliver leadership level performance in financial and non-financial KPI’s
• Drive growth via maximizing top customer spend share by promoting and leveraging the company’s core technologies, systems, products, and services.  Identity new therapy / application / geography expansion opportunities.  Develop and maintain relationships with key customers in support of the commercial team and the company’s growth goals
• Drive innovation and differentiation to increase market share through the development of new products and systems, built on market / data driven voice of customer
• Establish and maintain premier customer service and operational excellence to deliver leadership level performance in Quality and OTD 

• Create strong, diverse agile teams; Unleash an owner mindset by leading leaders and encouraging decisions making as close to the action as practical

• Develop and execute an M&A plan.  Work with corporate development on the acquisition process, including target identification, due diligence, and integrating activities
• Other responsibilities, as necessary.

Compensation

The position offers a competitive compensation package including base salary, incentive bonus, stock program, and comprehensive employee benefits plan.  Relocation assistance will be provided. 

Education and Experience Requirements

Education

Bachelor’s Degree in a related technical or business discipline is required; technical/engineering undergraduate degree and an advance degree is preferred.

Professional Qualifications

• 15+ years’ experience of increasingly responsibility in a med tech or life sciences company 
• 5+ years’ full P&L leadership preferred ($40M-$75M+ revenue business)
• Experience working in companies with process excellence and structured business systems
• MedTech industry experience required, registered products preferred, cardiovascular/structural heart preferred  
• Global experience a plus

Skills and Abilities

Business & Financial Acumen

• Proven ability to manage the P&L, taking full ownership and accountability for making the numbers; meeting or exceeding revenue, profitability, and return-on-asset targets.  Strong financial acumen and understanding of the levers of a P&L
• Knowledge of business & operational processes; commercial development, contract negotiations, program management
• Prior involvement in mergers and acquisitions, specifically with strategy, identification, and integration of acquisitions, including leadership of integration efforts is a plus

Creates Shared Strategic Vision: Aligns organization through actionable strategic guidance

• Adopts a disciplined, data-based approach to defining strategic direction
• Leverages our "close to the customer" model to focus on the best market/technology/customer opportunities
• Creates shared understanding with collective input; Takes strategy to action with urgency

Delivers Results Through NBS Next: Focused and nimble to achieve best-in-class results

• Leverages the Nordson business system to build purity of practices over time “without brute force”
• Focus on continuous improvement to consistently deliver “leadership level performance”

Embraces Learning, Innovation and Change:  Proactively seeks improvement and champions customer success

• Embraces change as an opportunity to create differentiation
• Encourages rapid experimentation and breakthrough ideas to enable customer success
• Recognizes own strengths and weaknesses, learns from past results, seeks out opportunities for development

Builds Flexible Teams & Organizations: Quickly adapts structure & people to priorities; creates strong agile teams

• Creates followership through” what and why” leadership
• Coaches and unleashes an owner mindset.  Encourages decisions making as close to the action as practical
• Develops inclusive and diverse teams

Inspires Collaboration & Trust: Influences & collaborates with One Nordson mindset, being humble, self-aware, transparent

• Inspires team-oriented behavior through collaboration and partnerships across organizations
• Builds trust through clear communication, respect, honesty, transparency and authenticity
• Shares risk and influences others through action

Fit with Nordson Culture and Values:

• Integrity at all times, including conducting business in a fair and ethical manner
• Demonstrates respect for people, collaboration, teamwork, diversity / inclusion, valuing employees
• Passion for the customer; quality and service come first; high expectations for oneself and co-workers
• Engages in philanthropy and good corporate citizenship.

Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

  None

  Minimal

  Estimated 30%

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law.

All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.