Senior Project Manager

Hi, I'm Laura Pérez your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Join an elite team of IT professionals who are driven for success in finding innovative solutions for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies, and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams.

We are looking for a Senior Project Manager who will:

• Provides overall leadership to entire project team, including overseeing other functional team leaders.
• Creates and manages the estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reached.
• Reports project status in a timely and accurate manner and ensures that customer deadlines are met within project budgets.
• Identifies issues and risks in a timely manner and develops/implements appropriate mitigation and contingency plans.
• Communicates with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform timely escalations.
• Follows the project life cycle methodology defined under the process framework.
• Ensures compliance to principles of quality assurance and document management within the Services delivery team.
• Provides line management function and provide input on team performance and reward.
• Manages client relationships, negotiates project implementation time frames, overall project plan including deliverables, testing, and implementation support.
• Complete the cost forecast and revenue forecast for projects assigned.

Is this opportunity right for you? We are looking for candidates who has:

• Bachelor’s degree or Diploma in Information Technology, Computer Science or Telecommunications.
• 7+ years of project management experience in managing large implementation and execution of software delivery projects.
• PMP certification.
• Background in IT/Telecommunications industry, wholesale or reseller business is preferred.
• Knowledge and experience in agile methodology would be an added advantage.
• In-depth understanding of customer needs and general impact of changes in business environment and industry trends. In-depth understanding of client’s industry.
•  Ability to understand and anticipate the client’s needs and provide consultancy as required.
• Ability to execute project plans and implementation plans simultaneously
• Specialized project management skills to plan, monitor and track projects to meet the target KPIs.
• Highly developed analytical and problem-solving skills to identify and diagnose complex problems.

Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental and Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

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