Senior Category Manager

The importance of hiring a Senior Category Manager

Carewell is seeking a Senior Category Manager to join our fast-growing team. In this role, you will build and execute your category merchandising strategy to win in the online healthcare space. You are an assertive negotiator, have a customer-first mindset, enjoy developing and growing vendor partnerships, use data to make decisions, and are an expert in building assortments. You will use your strategic vision to grow sales and improve profitability for key product categories. This role is remote-first and will report to our VP of Merchandising. 

The ideal candidate thrives in a fast-paced environment, is exceptionally motivated, agile and entrepreneurial. They connect inputs to outputs and can deliver results quickly. They excel at communication and are comfortable with playing a lead role in a highly visible organization.

What You'll Do:

• Strategic Ownership: Take charge of the strategy, partnerships, and P&L for your category. Leverage a data-driven approach to make informed decisions and create a roadmap for business growth, while demonstrating a GM mindset by understanding and collaborating across various functions such as marketing, supply chain, and more.
• Negotiation & Improvement: Negotiate effectively with vendors to enhance cost, assortment, and operational efficiencies. Utilize your strong relationship management skills to drive improvements and deliver results quickly with high execution quality.
• Cross-Functional Collaboration: Partner with teams across Site Merchandising, Marketing, Pricing, Finance, Customer Service, and Supply Chain. Manage and prioritize multiple projects to focus on those that deliver the highest return based on company priorities, showcasing strong organizational skills.
• Project Leadership: Lead cross-functional projects and initiatives, securing buy-in from leadership across various functions. Display a self-starter mentality and the ability to adapt quickly to shifting business priorities.
• Competitive Analysis: Conduct thorough research, attend trade shows, and engage with vendors to understand the competitive landscape and identify growth opportunities. Navigate ambiguity effectively and create structured processes to address challenges and drive improvements.
• Relationship Management: Cultivate and manage a portfolio of external relationships and suppliers with proven results. Demonstrate strong relationship and account management skills, ensuring high-quality execution with minimal need for follow-up.

KPIs:

• Revenue
• Units
• Margin
• Rebates
• Auto Ship
• New Customer Acquisition
• Customer Lifetime Value

What You'll Need:

• Experience: 8+ years in e-commerce or corporate retail, with a proven track record of building relationships and collaborating with internal and external stakeholders.
• Entrepreneurial Mindset: Has experience in a startup environment or experience growing a new category/business within an established company, and can navigate ambiguity. 
• Data-Driven: Extensive experience with analytics and translating data into actionable insights to identify opportunities, reflecting a deep understanding of customer needs and shopping behaviors.
• P&L Management: Proven experience managing a P&L effectively, demonstrating your ability to drive financial performance.
• Leadership: Demonstrated strategic and cross-functional leadership, planning, and execution skills, with a strong ability to manage and scale teams.
• Communication Skills: Exceptional written, verbal, and presentation skills, with the ability to influence executive-level stakeholders and negotiate effectively.
• Self-Starter: Ability to manage projects independently and adapt quickly to changing business priorities. Exhibit a passion for driving growth and thinking beyond existing limitations.
• Detail-Oriented: Attention to detail with the capability to independently dive deep into business issues and root cause problems effectively.
• Technical Proficiency: Proficiency with Microsoft Excel and Google Suite.

What we offer:

• Competitive compensation
• Health, Dental, and Vision insurance
• Short-term Disability and Life Insurance (100% employer-sponsored)
• Supplemental Life Insurance (employee-sponsored)
• Long-term Disability Insurance
• 401(k) Retirement Plan
• 100% Remote with some travel required.
• Generous vacation time and federal holidays off
• Employee discount