NCDHHS Business Analyst- Expert

Location: Remote

Duration: 12+ Months with possibility of extension

Job Description

NCDHHS seeks a Expert Business Analyst to support the business case development, process improvement and requirements analysis, testing and implementation project for new software solution for NC Child Support Services. Child Support experience required.

Complete Description

Primary tasks include:

Identify and document stakeholders, data flows, and current and future state process flows.

Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.

Translate client's system requirements into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach.

Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.

Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.

Participate in gap analysis and detailed requirement development efforts.

Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.

Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.

Assist in the development procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.

Support vendor proposal evaluation efforts and assist in documenting evaluation results.

Support process improvement initiatives

Assist market research for proposed automation projects.

Facilitate options analysis and support business case development for proposed automation projects.

Document meeting agendas and notes.

Facilitate meetings, especially those related to requirements gathering and UAT.

Support project manager in maintaining project artifacts and developing status reports.

Support the development of surveys, assessment tools, project methodologies, policies and procedures

Maintain SharePoint site for each assigned project

Perform other analysis and project support tasks as assigned.