Insurance Administrator at HOATalent

Overview: Join Gates Hudson Community Management (GHCM), where professional growth meets a positive and supportive work environment. As a leading community management firm, GHCM is dedicated to providing quality service through an experienced and knowledgeable team. Our unique policies, up-to-date financial and management reports, and emphasis on training and leadership skills set us apart in the industry.

• Core Values and Mission Statement: At GHCM, our mission is to deliver exceptional service to our clients by maintaining a skilled and professional management team. Our core values revolve around fostering a positive and collaborative work culture, encouraging innovation, and providing ongoing learning and skill development opportunities.
• Work Culture: GHCM embraces a collaborative and innovative work culture through an open-door policy, a mentoring program, and a flexible, friendly family environment. We believe in listening to our team members and promoting a positive, supportive workplace for everyone.
• Why GHCM? Consider a career at GHCM if you seek a professional, learning-centric environment. We value candidates who are eager to learn, communicate effectively, and prioritize customer service. GHCM invests in ongoing education, training, and mentoring, paying for all education costs to support career growth and advancement opportunities.
• Employee Feedback and Communication: GHCM maintains an open line of communication through regular training, meetings, and an open-door policy. We encourage employee feedback and believe in transparent and frequent communication.
• Diversity, Equity, and Inclusion: GHCM is committed to diversity, equity, and inclusion in the workplace. We foster a diverse and inclusive environment and value the contributions of every team member.
• Perks and Benefits: GHCM stands out with unique perks and benefits, such as the full coverage of manager education, including CAI. We prioritize work-life balance through flexible work arrangements, including work-from-home options and flexible hours.
• Community Involvement: While we currently support charities, GHCM is actively working to develop a more robust community involvement program to give back to our communities.
• Success Stories: Many GHCM employees have successfully advanced in their careers, with examples of receptionists reaching senior-level positions. Our commitment to professional development and training has empowered numerous success stories within our team.

If you are a professional seeking a dynamic career with opportunities for growth, learning, and a supportive work environment, GHCM welcomes you. Join us and be a part of our journey to excellence in community management.

Position Overview

We are seeking a detail-oriented and organized Insurance Administrator to join our property management team. The ideal candidate will have a background in dealing with commercial lines and will be responsible for managing and administering the insurance needs of our properties. This role requires excellent organizational skills, a thorough understanding of insurance policies, and the ability to effectively communicate with both internal and external stakeholders.

Essential Duties and Responsibilities

• Coordinate with insurance brokers to obtain quotes and negotiate terms.
• Liaise with property managers to gather necessary information for insurance policies.
• Organize and maintain comprehensive records of insurance documents.
• Track policy renewal dates and ensure timely renewals.
• Evaluate and compare insurance policies to ensure the best coverage and pricing for clients.
• Respond to inquiries from clients, brokers, and property managers regarding insurance matters.
• Assist in the resolution of insurance-related issues and claims.
• Prepare reports and provide administrative support to the property management team.

Knowledge and Skills

• Previous experience in insurance administration, property management, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of insurance policies and property management is a plus.

Physical Demands and Work Environment

Physical Demands

• Ability to complete general office duties.

• Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word).
• Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.
• Able to see well enough to use the computer effectively and read written communications.
• Ability to lift, push, pull or carry up to 25 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility.
• May be required to climb stairs depending on the property structure.

Work Environment

• A professional office environment.
• Uses standard office equipment such as computers, phones, photocopiers, shared computer drive and printers.