Associate Software Engineer, Support

About Interos

Interos is the supply chain risk intelligence company – building the most trusted and transparent supply chains in the world. Our pioneering discovery and monitoring intelligence spans the lifecycle of supply chain risk, enabling faster and more informed threat mitigation. As the world’s first, and only, automated supplier intelligence platform, we continuously map and monitor extended supply chains at speed and scale to protect organizations from regulatory fines, unethical labor, cyber-attacks, and other systemic vulnerabilities. Interos serves a variety of commercial, government, and public sector customers around the world including a host of Global Fortune 500 companies and from within the members of the Five Eyes nations. www.interos.ai.

The Opportunity:

You want to solve problems you can’t just Google answers for. You want to deal with real big data in real products that real people. You want exposure to cutting edge tech including real machine learning at scale, graph databases, and predictive modeling.

Join the close-knit engineering team at Interos that conceptualizes and develops our industry-leading data-driven Interos Knowledge Graph. Hone your skills in an agile, test-driven environment and have a measurable impact on a well-established rapidly expanding business.

At Interos, Support Engineers solve minor problems that would typically go to our product scrum teams, allowing the teams to focus on feature work rather than support work. They are cross functional individuals that can work on front end, back end, reporting and other parts of our platform. They are organized and enjoy working on time sensitive tasks that provide immediate value to our customers.

Essential Functions/Duties:

• Solve minor issues across the entire Interos platform
• Quickly respond to time sensitive issues and needs identified by our customers
• Comfortable analyzing data using SQL
• Ability to learn new technologies quickly
• Experience with BI applications such as Tableau
  
  
  

Minimum Qualifications:

• Experience in Software Development
• Passionate about solving problems of a technical nature
• Eagerness to work in a fast paced environment with hard deadlines
• Comfortable interacting with a range of audiences (technical and business stakeholders).
• Understand agile methodologies
• Bachelor’s degree in Computer Science or closely related field or a foreign equivalent.
  
  
  

Additional Information:

• Bachelor’s degree in Computer Science or closely related field or a foreign equivalent.
• Reports to: Sr. Director, Software Engineering
• Location: US
• Supervisory Responsibility: This position has no supervisory responsibilities.
• Years of Supervisory Exp. Reqd: 0
• Travel Requirements: This position requires no travel.
• Telecommute Option: yes
• Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.
• Physical Demands: This is largely a sedentary role. Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.
• Compensation range is base salary of $54,00-$90,000. The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
• FLSA Status: Exempt
  
  
  

Benefits

• Comprehensive Health & Wellness package (Medical, Dental and Vision)
• 10 Paid Holiday Days Off
• Flexible Time Off (FTO)
• 401(k) Employer Matching
• Stock Options
• Career advancement opportunities
• Casual Dress
• On-site gym and dedicated Peloton room at headquarters
• Company Events (Sports Games, Fitness Competitions, Birthday Celebrations, Contests, Happy Hours)
• Annual company party
• Employee Referral Program