Offer summary
Qualifications:
1 year healthcare experience, Customer service and sales background.Key responsabilities:
- Engage patients through phone and in-person
- Document call outcomes and schedule appointments
- Maintain patient confidentiality
100% remote position
The Patient Engagement Specialist is responsible for reaching out to patients to drive engagement with ConcertoCare clinical teams and programs. You will be the first contact with many of ConcertoCare’s patients and will serve as a key organizational ambassador and educator. You will be accountable to drive the highest possible outreach and acceptance rates with patients and will source alternative means of contacting patients when appropriate. You will work with patients and clinical teams to schedule initial patient visits and support any needed patient intake requirements. You will work creatively through both telephonic and in-person outreach to our attributed patients to further improve acceptance rates and drive impact in the populations we serve.
What you will do:
What you need:
Base Salary/ Wage Range $20.00 to $24.00 plus competitive incentive plan. Compensation for the role is commensurate with the candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace
VACCINATION POLICY: ConcertoCare requires all “frontline workers” to be vaccinated and to provide records for validation. The vaccination requirement includes COVID-19. Medical or religious exemption will be considered contingent upon the review of appropriate documentation.