*Enrollment Coordinator II, Medicare Health Benefits

Enrollment Coordinator II - Health Insurance Benefits

*Remote US
*Training is mandatory
*Hours: Mon- Fri 8 a - 5p

Position Summary:
The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention. The Enrollment Coordinator II reports directly to the Enrollment Supervisor.

Duties:
• Processing enrollment of Medicare members including first-time enrollment and member modifications
• Manage work activities in your work queue (i.e. enrollment missing information, enrollment with effective date change)
• Interface with other system applications for research and, where applicable, updating them with actions/outcomes of enrollment activity
• May also support on one or more of the following enrollment support functions
o Update Excel spreadsheets to track workflow of various special assigned projects
o Outbound Enrollment Verification member calls
o Answer incoming agent/broker calls regarding special needs (low income) enrollment plans
o Post Enrollment functions such as determining member paid penalties
• Meet monthly established quality and productivity goals on a consistent basis

Minimum Requirements:
-At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment Dependable/Responsible/Accountable

Preferred Requirements:
Excellent spoken and written communication skills
Capable of managing through transition, while fostering a positive team environment
Confident in decision making ability within strict timelines
Exceptional prioritization and organizational skills
Acts with integrity and uses sound judgment in dealing with confidential information

Education:
Verifiable High School diploma or GED required; Bachelors Degree in Marketing preferred

About NTT Data Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is 25.00 - 27.45 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position may also be eligible for incentive compensation based on individual and/or company performance.  

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .