Match score not available

Sr Application Support Engineer

EXTRA HOLIDAYS
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years in IT industry support, Experience with SQL and web technologies, Familiarity with browser developer tools.

Key responsabilities:

  • Provide technical support and troubleshoot issues
  • Collaborate with support department and leadership
  • Update documentation of reported issues
Newfold Digital logo
Newfold Digital Large https://newfold.com/
1001 - 5000 Employees
See more Newfold Digital offers

Job description

Logo Jobgether

Your missions

Who We Are. 

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. 

We are seeking a talented and passionate Senior/Mid-Senior Angular JavaScript Developer to join our growing team. He will play a key role in designing, developing, and maintaining our web applications using Angular. This is a great opportunity for someone who thrives in a collaborative environment and is eager to contribute to the creation of innovative and user-friendly web experiences.

What you’ll do & how you’ll make your mark  

The Support Engineer will be responsible for providing technical support, troubleshooting reported issues while working closely with the current support department and local leadership.

Who you are & what you’ll need to succeed. 

- Knowledge of SQL to develop queries 

- +5 year of experience working in IT industry providing application support. 

- Intermediate level in oral English able to understand a full phone conversation with one or more native speakers  

- Ability to communicate well and willingness to create/update documentation of issues  

- Good troubleshooting skills. Familiarity with using browser developer tools like Chrome or Firefox for troubleshooting is required.

- Hands-on experience with Linux or Windows environments 

- Knowledge of basic web technologies such as HTTP requests (GET, POST), and data formats (XML, JSON) is essential.

- Familiarity with Java or C# languages, to navigate through the code if needed.

Why you’ll love us. 

We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. 
Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. 
We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally. 

We care about you. We provide excellent benefits from OSDE 310 Health Care, Monthly Salary Reviews, Tuition Reimbursement, Internet Reimbursement, In-company English Lessons, LinkedIn learning, Udemy, Referral Program Bonus, F5 extra days off, Annual Bonus, Gympass and an opportunity to work on Global projects with Multicultural team. 

This is a full-time position with a salary in ARG currency; please, complete the question of salary expectations in pesos.  
Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • open-mindset
  • verbal-communication-skills
  • Analytical Thinking
  • Teamwork

Technical Support Engineer Related jobs