Remote (UK)
What it's like to work at SearchFlow:
If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people. We also love work socials and team building events.
Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.
We offer a range of benefits to support your well-being and career growth, including:
- Competitive Salary
- Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
- Annual Lifestyle Allowance: £300 to spend on an activity of your choice
- Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
- Private Health Insurance: Provided by Vitality
- Group Income Protection Scheme
- Charitable Fundraising: Matched funding for your efforts
- Cycle to Work and Gym Flex Schemes
- Internal Coaching and Mentoring: Available throughout your time with us
- Training and Career Progression: A strong focus on your development
- Family-Friendly Policies
Join us at Searchflow and be part of a team that supports your ambitions and growth, both personally and professionally.
The Opportunity
The primary purpose of this role is to engage with customers and stakeholders in the creation and delivery of end-to-end solutions necessary to meet the customer accounts competitive and financial, goals and challenges. This will include meeting with customers and stakeholders to represent SearchFlow, understand customer needs gathering and documenting requirements and presenting back possible solutions.
The Technical Pre-Sales Consultant will work with the SearchFlow Sales, Product and Technical teams to propose, develop and implement solutions in accordance with the customers’ requirements.
The role will involve:
- Liaising with sales and customers to build intimate customer knowledge of selected accounts by understanding their business model, including vision, strategy, short and long-term needs, financial model and equipment resources.
- Building relationships with key customer stakeholders in selected accounts to leverage influence to ensure that SearchFlow is a key provider of domain related solutions.
- Assisting with the creation of account strategy for all Landmark solutions related to nominated account(s).
- Identifying opportunity for domain related solutions for the nominated account and obtain full collaboration of sales stakeholders, internal product groups and external partners as necessary to meet the needs of the selected account(s).
- Analysing and documenting the business requirements for the solution so that it is fully understood by internal and external stakeholders.
- Presenting possible solutions to customers and internal stakeholder when needed.
- As and when required provide training or explanations to junior members of staff to assist with their understanding of the legal and business process aspects of the solution.
- Providing escalated business support to internal stakeholders to assist in answering business or conveyancing process queries related to the solution and wider product suite.
- Maintaining expert knowledge of the residential and commercial conveyancing process, legal software market and the broader property and legal industry.
- Increasing Landmarks’ market share within the selected account(s) based on anticipating and exceeding customer expectations.
- Assisting with the conveyancing technical / domain element of complex new business opportunities and propositions.
- Assisting with the business interaction and definition of complex solutions being delivered through professional service or external partnerships.
About You
It is essential that you have either a qualification in commercial conveyancing and/or significant equivalent professional experience.
You will also have/be:
- Experience working with customers to deliver bespoke solutions including requirements capture, support, and training
- An inquisitive nature and a desire to understand and resolve complex problems
- Someone who gains trust and credibility quickly in higher executive level customer interaction
- Someone who proposes integrated solutions linked to customers’ needs
- Exceptional active listening skills (e.g., summarizing, paraphrasing and reflecting) to confirm understanding
About Us
Part of a £1.2 billion company, SearchFlow is the biggest conveyancing search provider in England and Wales. Over 2,500 legal clients trust us to run more than 1 million searches for them every year. We have completed 5,000,000 instructions and 26,000,000 searches so we’ve touched 1 in 4 property transactions.
We are part of the DMGT, who are committed to investing in our portfolio of services. Because we have such a large, supportive company behind us, we can invest in nationwide, reliable datasets, enhanced mapping tools and an ordering platform that has been designed for ease of use and efficiency.
If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
