Career Opportunities: Director, Business Development (66849)

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

We are seeking a strategic and results-driven Director of Business Development to lead our efforts in expanding our drug delivery services. The Director, Business Development – Drug Delivery Services, North America, will lead market development for new strategic growth offerings involving innovative technology and/or service models, such as Drug Packaging and Combination Product Solutions, and will execute activities to position West as a market leader in North America for drug delivery services and integrated solutions. The ideal candidate will have a strong background in pharmaceuticals and medical device, with a deep understanding of drug delivery technologies and solutions. This role requires exceptional leadership skills, a proven track record in business development within (bio)pharmaceutical industry, and the ability to build and nurture key client relationships.

Essential Duties and Responsibilities:

• Establish a viable business development strategy to target and qualify new customer opportunities in North America region for Drug Packaging and Combination Product Solutions, and maintain an active pipeline of viable new project opportunities.
• Identify and pursue new business opportunities, including partnerships and collaborations.
• Lead negotiations and contract development with clients and partners.
• Build and maintain strong relationships with key stakeholders in pharmaceutical companies, biotech firms, and related institutions.
• Actively progress the pipeline of opportunities to ensure individual and relevant OU financial objectives (revenue, margin) are fully met.
• Work collaboratively with Contract Manufacturing OU stakeholders including CM Sales, Business Operations, and other functional teams to progress customer opportunities seamlessly through project scoping, quotation, and award process.
• Understand and communicate emerging needs/trends for Product Development, Drug/Device Assembly, Drug Packaging, Drug Handling, Release Testing, and other drug delivery support services that align with the CM OU business strategy.
• Provide insight on industry, customer and competitor trends that impact current/forward looking OU business strategy and roadmap.
• Proactively identify, define, and propose solutions for problems that may impact overall implementation and success of the CM OU business strategy with regards to Drug Packaging, and Combination Product Solutions.
• Provide direction to Strategic Marketing team for internal and customer facing program messaging and content, including sales assets, web content and trade show materials.
• Support communications and promotional plans to optimize the presence of West in the market, and with our customers.
• Represent West at industry events as needed.
• Collaborate with the Sales, Account Management teams across West to ensure that Drug Packaging, Drug/Device Assembly, Combination Product Solutions, and other drug delivery support services are presented as an integral part of our overall West offering to customers.
• Performs other duties as assigned based on business needs.

Basic Qualifications:

• Education: Bachelor's in relevant technical engineering or business /marketing discipline, MBA preferred
• Proven industry track record in Sales and/or Marketing. 15+ years hands-on industry experience in developing new business opportunities in the Drug Delivery, and Combination Product space.

Preferred Knowledge, Skills and Abilities:

• Strong background with a good technical understanding and knowledge of combination products, medical device qualification, primary packaging, regulatory requirements, and program management.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Able to operate with significant autonomy; must be a self-starter, and an independent decision maker.
• Ability to prioritize and deliver high quality, accurate work within the required timeline.
• Interpersonal and influencing skills to foster collaboration and success in a matrix, global environment.
• Excellent customer and partner relationship management skills.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
• Able to comply with the company’s safety policy at all times.
• Able to comply with the company’s quality policy at all times.

Travel Requirements:

• Must be able to travel up to 40% of the time, including internationally.

Physical & Mental Requirements:

• Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
• Maintain the ability to work well with others in a variety of situations.
• Able to learn and apply new information or new skills.
• Ability to work in an office. May need to stand or sit for extended periods of time.
• Communication, quick decision making, interpreting data, reading, or writing - must be able to express or exchange ideas with team members.
• Must be able to understand direction and adhere to established procedures.
• Read and interpret data, information, and documents.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Demonstrates enthusiasm, takes accountability, and drives for results.

#LI-NJ1

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.