We offer an extensive benefits package to our full-time employees after 30 days of employment, Paid Time Off after 90 days, and a matched 401(k).
Job Summary
The File Review Analyst is responsible for reviewing and approving financial aid funds for all eligible students at assigned Ancora Education campuses. They act as a subject matter expert on financial aid policies and procedures and consistently apply eligibility requirements to all students to ensure proper approval of funds. This position interacts directly with campus-level Financial Services staff to provide information in response to financial aid inquiries and to resolve financial aid student eligibility issues.
Key Responsibilities
I. Review student eligibility documentation
• Reviews and verifies eligibility of all students expecting financial aid disbursements. Approves financial aid awards in preparation for payment by the Financial Services Approve to pay team.
• Reviews campus program set-ups are accurate (e.g., academic year, payment period, loan periods, term codes, disbursement dates, etc.) to ensure compliant payment of Federal financial aid funds.
• Determines appropriate Grant and Loan amounts based on FAFSA results, enrollment status, and borrower
history.
• For selected students, completes Verification, processes ISIR corrections, reviews professional judgments, corrects COD rejects, and resolves conflicting information.
• Coordinates with other Financial Services team members to ensure prompt approval of eligible disbursements
II. Provides Financial Aid Customer Service
• Respond to inquiries and requests from internal customers (e.g., campuses, Regional Directors of Financial Services, members of the financial services management team, etc.) to ensure prompt resolution of financial aid issues.
• Maintains and improves knowledge of financial aid policies and procedures as determined by Federal regulations and Ancora policy to better serve Ancora's students.
• Communicates regularly and effectively with various team members including campus-level and regional staff to proactively resolve issues and discuss opportunities for process improvement.
• Escalates issues to team lead as appropriate.
Experience Required:
• Minimum:
− 1-year progressive financial aid experience in determining Title IV eligibility & campus-based financial aid operations
− AAS degree (post-secondary diploma/certificate or combined experience/education may be considered)
• Preferred:
− 3 years of progressive financial aid experience
− Bachelor’s degree
Applicants must be authorized to work for any employer in the U.S. This job posting does not qualify to sponsor or take over sponsorship of an employment Visa for those who do not meet the work authorization requirements for employment in the U.S.
Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to an individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.